Virtual TimeClock Knowledge Base

Virtual TimeClock Knowledge Base

Purchasing & Registration

General Information

Virtual TimeClock Free Trial Virtual TimeClock Licensing Virtual TimeClock End-of-Life Policy

Support Plans

Virtual TimeClock Support Plans Premier Support Enrollment Premier Support Annual Renewal Determine Your Support Plan Status

Setup & Configuration

Basic Edition Setup

Exploring Basic Edition with Sample Data Quick Start – Virtual TimeClock Basic Setup Guide – Virtual TimeClock Basic

Pro Edition Setup

Exploring Pro Edition with Sample Data Quick Start – Virtual TimeClock Pro Setup Guide – Virtual TimeClock Pro

Network Edition Setup

Quick Start – Virtual TimeClock Network Setup Guide – Virtual TimeClock Network

Installation & Moving

Basic Edition Install

Install Virtual TimeClock Basic

System Requirements

Basic Edition System Requirements Pro Edition System Requirements Network Edition System Requirements Virtual TimeClock & Windows Tablets

Pro Edition Install

Install Virtual TimeClock Pro

Network Edition Install

Virtual TimeClock Network Edition Overview Install Virtual TimeClock Network Assigning a Static IP Address Creating Firewall & Antivirus Port Exceptions Configuring Power Settings Setting Up Remote Clients Windows Command Line Parameters Terminal Servers & Virtual TimeClock

Uninstalling

Uninstalling Virtual TimeClock Basic Uninstalling Virtual TimeClock Pro Uninstalling Virtual TimeClock Server Uninstalling Virtual TimeClock Clients

Moving to a New Computer

Determining Your Version & Edition Moving Virtual TimeClock Basic Moving Virtual TimeClock Pro Moving Virtual TimeClock Network Server Moving Virtual TimeClock Network Client Removing Client License Registration

Upgrading

How to Upgrade Virtual TimeClock Finding Your Edition & Version Upgrade Virtual TimeClock Basic Upgrade Virtual TimeClock Pro Upgrade Virtual TimeClock Network

Features & Functions

Backup

Overview of Backups Manual Backups Automatic Scheduled Backups Verifying Scheduled Backups Restoring a Backup Common Backup Mistakes

Breaks & Lunches

Breaks and Lunches Automatic Time Additions & Deductions

Clocking In & Out

Clocking In & Out – Basic Edition Clocking In & Out – Pro or Network Edition Missed Clock Out Errors Timestamp Source Daylight Saving Time & Virtual TimeClock Kiosk Mode Time Clock Preferences

Exporting

Exporting from Virtual TimeClock

Groups

Overview of Display Groups Creating a New Group General Settings for Groups TimeClock Interface Options Users & User Permissions Managers & Manager Permissions Assigning Activities to Groups Out Memos Reports for Groups Changing Groups

Holiday, Leave & Time Off Tracking

Overview of Leave Tracking Setting Up Leave Categories Setting Up Leave Awards Entering Leave Hours Reporting Leave Hours Setting Up Leave Tracking Mid-Year End-Of-Year Leave Carryover

Manually Adding & Editing Entries

Overview of Adding and Editing Entries Manually Adding Timecard Entries Adding Breaks & Lunches Editing Timecard Entries

Messaging

Overview of Messaging Enabling and Managing Messaging Sending and Responding to Messages

Overtime

Overview of Overtime Setting the Workweek Creating Overtime Rules Assigning Overtime Rules to Users Calculating & Reporting Overtime Overnight Shifts

Passwords & Security

Overview of Passwords & Security Configuring Security Options Creating Passwords Modifying & Deleting Passwords Basic Edition Security Settings

Payroll Approval

Configure Payroll Settings Payroll Approval – Basic Edition Payroll Approval – Pro & Network Edition Electronic Timecard Approval Virtual TimeClock Payroll Integration Reopening Payroll Periods

Shift Rules & Schedules

Overview of Shift Rules and Schedules Creating a New Shift Shift Rules: Clock In Shift Rules: Lunch Breaks Shift Rules: Clock Out Assigning Shifts to Users Using Shifts in Reports Split Shifts Troubleshooting Shift Rules

Timecards & Reporting

Viewing & Printing Timecards Detail & Summary Reports Modifying & Creating Reports Timecards for Inactive Users Timecards for Salaried Workers Time Rounding Timecard Entry Notes Timecard Signature Options Calculating & Reporting Gross Wages Accuracy of Report Totals Decimal Hours vs. Hours & Minutes Program Logs

Tracking Hours by Activity, Department, or Location

Introduction to Labor Tracking Overview of Activity Tracking Creating Activities Assigning & Using Activities Reporting Activities Reporting Time by Department

Users, Managers, Administrators

Overview of Users, Managers & Administrators Adding Users Removing Users Adding & Removing Managers Adding & Removing Administrators