Premier Support Enrollment

Virtual TimeClock Knowledge Base

Premier Support Enrollment

Premier Support is an optional annual support plan available for Virtual TimeClock Pro and Network edition. For a low annual fee, Premier Support provides technical support, training, and upgrades to all new releases of your licensed software. Compare Premier and Standard Support plans.

New and upgrade licenses for Virtual TimeClock can be enrolled in Premier Support. The following enrollment rules apply:

Enrollment Timing Enrollment Fee
At the time of license purchase Discounted first year enrollment
Within 30 days of purchase Regular annual fee
31 to 90 days after purchase $30 enrollment + Regular annual fee
More than 90 days after purchase Not eligible for enrollment

Please note: The Premier Support enrollment renewal date is always based on the license purchase date. Therefore, delaying Premier Support enrollment does not extend your enrollment period.

Premier Support Pricing
The Premier Support annual enrollment fee is based on the Virtual TimeClock license or upgrade purchased:

Virtual TimeClock License Type First Year w/Purchase Regular Annual Fee
Basic Edition (1 Computer) Not Available Not Available
Pro Edition (1 Computer) $75 $95
Network Edition - 2 to 9 Computers $95 $175
Network Edition - 10 to 24 Computers $149 $225
Network Edition - 25 to 49 Computers $149 $295
Network Edition - 50 to 75 Computers $149 $395
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