Virtual TimeClock Knowledge Base


Upgrading Virtual TimeClock Overview

This article will help you understand how to upgrade your Virtual TimeClock software. Customers using Version 18 and newer can use automatic updates to upgrade their software. Customers with older versions will need to follow the directions at the bottom of this article to manually upgrade their software. Not sure what version you're using? See our Finding Your Edition & Version article.

Note: An update is an incremental release within the same version (eg 19.1 to 19.2). An upgrade is a major release that changes the version number (eg 19 to 20).

Upgrading Virtual TimeClock 18 and Newer
Choose your edition below and follow the steps for upgrading to the latest release.

Basic and Pro Editions

  1. Select Turn Administration On from the File menu.
  2. Check for existing updates and upgrades.
  • Mac: Select Check for Updates from the Virtual TimeClock program menu
  • Windows: Select Check for Updates from the Help menu
Upgrade message for software enrolled in Maintenance & Support

Network Edition
Network Edition software is upgraded in two steps; upgrade the TimeClock Server first and then the clients will be prompted to upgrade.

  1. Upgrade TimeClock Server - open the Server Manager program and check for updates.
  • Mac: Select Check for Updates from the Virtual TimeClock program menu
  • Windows: Select Check for Updates from the Help menu
  1. Upgrade TimeClock clients - after upgrading your TimeClock Server, you will automatically be prompted to update each client when they reconnect.
Client needs to be updated message

Upgrading Virtual TimeClock 16 and Older
For complete details on upgrading older versions of Virtual TimeClock, see our Finding Your Edition & Version article and follow the directions for your edition.

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