Virtual TimeClock Knowledge Base


Upgrade Virtual TimeClock Network

This article will outline the steps for upgrading your Virtual TimeClock Network Edition software. If you're not sure which version of Virtual TimeClock you are using, see the Finding Your Edition & Version article.

Note: If you are currently using Version 18.2.2 or newer, select Check for Updates from the Help menu on Windows or the Virtual TimeClock Server Manager/Client menu on macOS and follow the instructions to upgrade.

1. Ensure you have a valid license key

  • Determine your current support plan. If you have Premier Support, continue to step 2.
  • If you have Standard Support, contact us for a 30% off discount code. Once you purchase an upgrade, select License Key from the Help menu to enter your new key.

Note: Your database will not open on a newer version unless a valid license key is entered.

2. Uninstall your old TimeClock Server
Review the Uninstall Guide for TimeClock Server for step-by-step instructions on uninstalling your software.

3. Install the TimeClock Server upgrade.
If you need assistance installing new software, see our Virtual TimeClock Network Installation instructions.

4. Uninstall your old TimeClock Client software (Pro Client or User Client)
Review the Uninstall Guide for TimeClock Clients for instructions.

5. Install the TimeClock Client upgrade (Pro Client or User Client)
If you need assistance installing new software, see our Virtual TimeClock Network Installation instructions.

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