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Virtual TimeClock Support Blog

Issue with Printing Reports after Upgrade

A small number of Mac users who have upgraded their time clock to Virtual TimeClock 19 Release 1 reported that […]

macOS Dark Mode in Virtual TimeClock 19

Our Virtual TimeClock 19 release included full support for macOS Dark Mode, which is available starting with macOS Mojave (10.14). […]

How to Upgrade to Version 19

This support blog will help you understand how to upgrade your Virtual TimeClock software to Version 19. Customers using Version 18.1 […]

Kiosk Mode in Virtual TimeClock 19

Virtual TimeClock Version 19 introduced Kiosk Mode which is a significant enhancement to the prior Full Screen mode. Kiosk Mode […]

Stay Compliant with Employee Lunch Break Laws

With the rise in lunch and break violation lawsuits over the last few years, including hefty fines to Apple, Wells […]

Database is Closed Message

If your Virtual TimeClock database is closed, your client software will alert you with a message that says: Unable to connect […]

Correcting a Missed Return from Lunch

From time to time you may have an employee who forgets to punch back in from lunch and then leaves […]

TimeClock Server Cannot Respond (102) Message

Occasionally we hear from a Network Edition user who is receiving a message that says: Your TimeClock Server may be […]

Virtual TimeClock Compatibility with macOS Mojave

Since Virtual TimeClock is a one-time purchase, many companies take advantage of the cost savings by using the same version […]

Error 21: Library Out of Sequence

If you receive an Error 21 while opening or restoring your time clock database, it is an indication that your time […]