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Virtual TimeClock Support Blog

How to Troubleshoot Missing Overtime Hours

Calculating overtime automatically is one of the biggest benefits of time clock software. If employee overtime hours are not displaying […]

Windows Remote Desktop and Virtual TimeClock

From time to time we hear from Virtual TimeClock users who need to know about using Virtual TimeClock with a […]

Error 26: Failed to Open the Database File

If you are using an older version of Virtual TimeClock and receive an Error 26: File opened that is not […]

Error 1: SQL Syntax Error Explained

Occasionally, we hear from Virtual TimeClock users who have upgraded and then downgraded their software and receive an error 1 […]

Failed to Insert Client Message

If you have recently installed a new version of Virtual TimeClock software, or reinstalled an older version, you may encounter […]

California Makeup Time in Virtual TimeClock

In the state of California, there is a section in the wage and hours law that allows employees to make […]

How to Troubleshoot Printing Issues

If you are having issues printing timecards or other reports from Virtual TimeClock, there are several things you can do […]

Client Licenses Registered to Other Computers

If you get a new computer or need to move your time clock client to a different computer, you may […]

Error 10: Disk I/O Error

If you are receiving an Error 10 the most common reason is that your computer’s hard drive is full. In […]

Virtual TimeClock 18.2.2 Release

On Jaunary 16, 2019 we released our final scheduled maintenance update for TimeClock 18. Version 18.2.2 includes several minor bug […]