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Virtual TimeClock Support Blog

Database is Closed Message

If your Virtual TimeClock database is closed, your client software will alert you with a message that says: Unable to connect […]

Correcting a Missed Return from Lunch

From time to time you may have an employee who forgets to punch back in from lunch and then leaves […]

TimeClock Server Cannot Respond (102) Message

Occasionally we hear from a Network Edition user who is receiving a message that says: Your TimeClock Server may be […]

Virtual TimeClock Compatibility with macOS Mojave

Since Virtual TimeClock is a one-time purchase, many companies take advantage of the cost savings by using the same version […]

Error 21: Library Out of Sequence

If you receive an Error 21 while opening or restoring your time clock database, it is an indication that your time […]

Sharing a Single Administrator Account

If your TimeClock has a single administrator account that is shared between several administrators, we recommend switching to user-based administrator […]

Keep your Time Clock Maximized on Launch

If you use the maximize window button to make the time clock window fill your computer screen, you’ve probably noticed […]

Trouble Saving Scheduled Backups to Shared Folder

If you’re running Virtual TimeClock Network Edition on Windows and your scheduled backups are failing to save to a mapped drive […]

TimeClock Service Will Not Start

If you are having difficulty installing or restarting the TimeClock Server background service on Virtual TimeClock Network Edition, this article […]

License Key Failed Verification

If you recently reinstalled Virtual TimeClock software, and the current license key does not support the edition or version you […]