Virtual TimeClock Support Blog
Are my computers on the same network?
One of the most common technical support issues we handle involves helping Virtual TimeClock users understand how their local network […]
How to Troubleshoot Missing Overtime Hours
Calculating overtime automatically is one of the biggest benefits of time clock software. If employee overtime hours are not displaying […]
Windows Remote Desktop and Virtual TimeClock
From time to time we hear from Virtual TimeClock users who need to know about using Virtual TimeClock with a […]
Error 26: Failed to Open the Database File
If you are using an older version of Virtual TimeClock and receive an Error 26: File opened that is not […]
Error 1: SQL Syntax Error Explained
Occasionally, we hear from Virtual TimeClock users who have upgraded and then downgraded their software and receive an error 1 […]
Failed to Insert Client Message
If you have recently installed a new version of Virtual TimeClock software, or reinstalled an older version, you may encounter […]
California Makeup Time in Virtual TimeClock
In the state of California, there is a section in the wage and hours law that allows employees to make […]
How to Troubleshoot Printing Issues
If you are having issues printing timecards or other reports from Virtual TimeClock, there are several things you can do […]
Client Licenses Registered to Other Computers
If you get a new computer or need to move your time clock client to a different computer, you may […]
Error 10: Disk I/O Error
If you are receiving an Error 10 the most common reason is that your computer’s hard drive is full. In […]