Support Blog

Virtual TimeClock Support Blog

Saving a Copy of your Virtual TimeClock Installer

We provide software downloads for the last five versions of Virtual TimeClock. Older versions of our software have officially reached end-of-life …

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Unexpectedly failed to access databases folder

If you try to open your company database and receive a message that says: Unexpectedly failed to access Databases folder …

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Correcting Extra Paid Breaks

Many states in the US require employers to provide paid rest breaks to employees.1 In other states, employers usually offer …

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How to Track Paid Sick Leave in Virtual TimeClock

As of January 2020, 12 states (including Washington DC) have passed labor laws requiring employers to provide employees with paid …

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Starting a New Time Clock Database

Occasionally we hear from Virtual TimeClock customers who want a fresh start with their employee time clock database. Virtual TimeClock …

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Virtual TimeClock 19 Release 2.1

Virtual TimeClock version 19.2.1 was released on December 31, 2019. This release includes several minor bug fixes for version 19. …

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Resolving an Error 103 Message

If you receive a “Failed to connect to remote server, offline. Error 103” message on your time clock, this article …

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Switching to Calendar Year PTO Awards

If you’re considering a PTO policy transition from employee anniversary dates to calendar year based awards, this article will help …

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2019 End-of-Year Time Clock Checklist

To help you prepare for the new year, we’ve put together the following guide that covers helpful time clock and …

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Disable Automatic Program Startup

Virtual TimeClock 19 introduced an installation setting called Launch at Login that allows the time clock program to automatically launch …

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