Support Blog

Virtual TimeClock Support Blog

Modifying Overnight Entries in Version 19.2.1

In Virtual TimeClock 19 release 2.1, we introduced an important enhancement to the Entry Editor that simplifies the process of […]

Saving a Copy of your Virtual TimeClock Installer

We provide software downloads for the last five versions of Virtual TimeClock. Older versions of our software have officially reached end-of-life […]

Unexpectedly failed to access databases folder

If you try to open your company database and receive a message that says: Unexpectedly failed to access Databases folder […]

Correcting Extra Paid Breaks

Many states in the US require employers to provide paid rest breaks to employees.1 In other states, employers usually offer […]

How to Track Paid Sick Leave in Virtual TimeClock

As of January 2020, 12 states (including Washington DC) have passed labor laws requiring employers to provide employees with paid […]

Starting a New Time Clock Database

Occasionally we hear from Virtual TimeClock customers who want a fresh start with their employee time clock database. Virtual TimeClock […]

Virtual TimeClock 19 Release 2.1

Virtual TimeClock version 19.2.1 was released on December 31, 2019. This release includes several minor bug fixes for version 19. […]

Resolving an Error 103 Message

If you receive a “Failed to connect to remote server, offline. Error 103” message on your time clock, this article […]

Switching to Calendar Year PTO Awards

If you’re considering a PTO policy transition from employee anniversary dates to calendar year based awards, this article will help […]

2019 End-of-Year Time Clock Checklist

To help you prepare for the new year, we’ve put together the following guide that covers helpful time clock and […]