Support Blog

  1. Automatic Time Additions in Version 18.2

    Virtual TimeClock Version 18 Release 2 introduced new Automatic Time Additions to compliment the existing auto time deductions feature. Automatic Time Additions can be used to automatically add time to an employee's timecard. Adding time can...
    Read more
  2. New ADP Workforce Now Payroll Integration

    One of the new features in Virtual TimeClock 18 Release 2 is payroll integration for ADP Workforce Now®1. Workforce Now has continued to be a popular payroll solution for our customers, so we're happy to...
    Read more
  3. Virtual TimeClock 18 Release 2

    Virtual TimeClock 18 Release 2 shipped on July 18, 2018. In our mid-year Virtual TimeClock release you'll find: New Payroll integration with for ADP Workforce Now®1. New Automatic Time Additions feature. Over two dozen program enhancements and minor bug fixes...
    Read more
  4. What is an Internet Time Server?

    One of the most important settings for any time clock software is the timestamp source that will be used when recording daily timecard punches. Virtual TimeClock allows administrators to choose the source for the timestamp...
    Read more
  5. Backing Up to Dropbox

    It's easy to overlook the importance of backing up your Virtual TimeClock database. Backing up files to Dropbox is a simple, safe and reliable way to make sure you always have a copy of your...
    Read more
  6. Backing Up to Google Drive

    Backing up your Virtual TimeClock database to Google Drive is a simple, free way to ensure you won't lose valuable time clock data in the event of a stolen, lost or broken computer. Keep reading for...
    Read more
  7. Automatically Open Virtual TimeClock on Startup

    Many users find it helpful to have Virtual TimeClock automatically launch itself when a user turns on their computer. This is especially useful for reminding users to clock in for the day. In this blog...
    Read more
  8. Renaming TimeClock Client Computers

    For Network Edition users, one of the unexpected results of renaming computers can be the Unable to obtain a client license message. This often happens when an IT person, performing routine maintenance, renames an office computer...
    Read more
  9. Tracking Summer Vacations with Virtual TimeClock

    Summer is upon us once again! The kids are out of school and you may be making final preparations for summer vacations. Though vacations are highly anticipated, they often disrupt office operations and require the...
    Read more
  10. Tracking Seasonal Worker's Hours with Virtual TimeClock

    Virtual TimeClock is an excellent tool to track all your employee hours, including part-time, full-time, and even your seasonal workers. Many of our customers have temporary workers coming in for the season. This blog will...
    Read more
  11. User "Clock In" is Missing

    Occasionally we get a support call from a Virtual TimeClock user who reports that an employee who was on the clock returned to the time clock to punch out to find that they had already been clocked...
    Read more
  12. My Activity Report is Missing Hours

    Running historical job costing reports is an important administrative task for companies that use the Activities feature. Before running historical reports, it's important to understand how Activity reporting works to get the totals you need. Keep...
    Read more
  13. Entry Notes in Virtual TimeClock

    Adding entry notes in Virtual TimeClock is an easy way to quickly attach an note to a worker's time punch. Entry notes can be used to explain a late arrival or early stop time, record...
    Read more
  14. Missing Hours on Departmental Reports

    Historical departmental reports provide administrators insight into how employee hours are being spent within a company. Before running historical reports, it's important to understand how Departmental reporting works so that you include all hours in historical reporting. Continue reading...
    Read more
  15. Customizing the Time Card Signature Text

    There are a number of reasons to have employees manually sign their timecards at the end of each pay period. The requirements for proper acknowledgement vary widely by state and industry. In some cases, only...
    Read more
  16. Virtual TimeClock Scripted Installations

    Virtual TimeClock for Windows supports silent, unattended program installation and removal. Command line script parameters allow you to easily customize an unattended program installation and uninstallation to meet your network deployment requirements. This article provides you with an overview of common setup script parameters for Virtual TimeClock....
    Read more
  17. What does "not optimized for your Mac" mean?

    MacOS users recently started seeing a one-time, informational message after launching many of their favorite applications. When you launch Virtual TimeClock you may see a message from Apple that says, “Virtual TimeClock is not optimized for...
    Read more
  18. My TimeClock Clients Keep Losing Connection

    If you are a Network Edition user and often find yourself reconnecting your TimeClock clients to your TimeClock Server, this indicates that you need to set up a static IP address on your TimeClock Server computer. In...
    Read more
  19. Emailing Timecards

    If you are a regular TimeClock user or administrator, you may have found yourself wondering how to email a timecard. There are many situations where emailing would be preferrable to printing so Virtual TimeClock makes saving...
    Read more
  20. Printing Timecard Entry Notes

    Entry notes are a convenient way for TimeClock users to leave a note on their timecard when they punch in or out. There are many creative ways to use this feature including noting a job number,...
    Read more
  21. Virtual TimeClock Program Logs

    One of the most helpful utilities in Virtual TimeClock are the program logs. TimeClock users tend to dismiss warning and error messages quickly, which means important troubleshooting data can be missed. This is where program...
    Read more
  22. Find Your Missing TimeClock Window

    From time to time we hear from a customer who has a missing TimeClock window and can't finish their current task. Usually the user notes that they clicked a button but it did not open the corresponding window, and now...
    Read more
  23. Enabling Right Click for Your Mac

    One of the handy, time-saving features for users in Virtual TimeClock is the action menu. From the In & Out Board, this menu is accessed using the right-click on your mouse. While Windows users have...
    Read more
  24. Time Clock Software: Local vs Cloud

    One of the key considerations when you are choosing a time clock software is how your data will be stored. Data refers to all personal and corporate time and attendance information stored within your time...
    Read more
  25. Time Clock Software: Renting vs Purchasing

    We talk regularly with our current and prospective users about the differences between Virtual TimeClock (purchased software) and SaaS (Software as a Service) time clocks. Purchased software is a software license with a one-time cost...
    Read more