Support Blog

  1. Automatically Open Virtual TimeClock on Startup

    Many users find it helpful to have Virtual TimeClock automatically launch itself when a user turns on their computer. This is especially useful for reminding users to clock in for the day. In this blog...
    Read more
  2. Renaming TimeClock Client Computers

    For Network Edition users, one of the unexpected results of renaming computers can be the Unable to obtain a client license message. This often happens when an IT person, performing routine maintenance, renames an office computer...
    Read more
  3. Tracking Summer Vacations with Virtual TimeClock

    Summer is upon us once again! The kids are out of school and you may be making final preparations for summer vacations. Though vacations are highly anticipated, they often disrupt office operations and require the...
    Read more
  4. Tracking Seasonal Worker's Hours with Virtual TimeClock

    Virtual TimeClock is an excellent tool to track all your employee hours, including part-time, full-time, and even your seasonal workers. Many of our customers have temporary workers coming in for the season. This blog will...
    Read more
  5. User "Clock In" is Missing

    Occasionally we get a support call from a Virtual TimeClock user who reports that an employee who was on the clock returned to the time clock to punch out to find that they had already been clocked...
    Read more
  6. My Activity Report is Missing Hours

    Running historical job costing reports is an important administrative task for companies that use the Activities feature. Before running historical reports, it's important to understand how Activity reporting works to get the totals you need. Keep...
    Read more
  7. Entry Notes in Virtual TimeClock

    Adding entry notes in Virtual TimeClock is an easy way to quickly attach an note to a worker's time punch. Entry notes can be used to explain a late arrival or early stop time, record...
    Read more
  8. Missing Hours on Departmental Reports

    Historical departmental reports provide administrators insight into how employee hours are being spent within a company. Before running historical reports, it's important to understand how Departmental reporting works so that you include all hours in historical reporting. Continue reading...
    Read more
  9. Customizing the Time Card Signature Text

    There are a number of reasons to have employees manually sign their timecards at the end of each pay period. The requirements for proper acknowledgement vary widely by state and industry. In some cases, only...
    Read more
  10. Virtual TimeClock Scripted Installations

    Virtual TimeClock for Windows supports silent, unattended program installation and removal. Command line script parameters allow you to easily customize an unattended program installation and uninstallation to meet your network deployment requirements. This article provides you with an overview of common setup script parameters for Virtual TimeClock....
    Read more
  11. What does "not optimized for your Mac" mean?

    MacOS users recently started seeing a one-time, informational message after launching many of their favorite applications. When you launch Virtual TimeClock you may see a message from Apple that says, “Virtual TimeClock is not optimized for...
    Read more
  12. My TimeClock Clients Keep Losing Connection

    If you are a Network Edition user and often find yourself reconnecting your TimeClock clients to your TimeClock Server, this indicates that you need to set up a static IP address on your TimeClock Server computer. In...
    Read more
  13. Emailing Timecards

    If you are a regular TimeClock user or administrator, you may have found yourself wondering how to email a timecard. There are many situations where emailing would be preferrable to printing so Virtual TimeClock makes saving...
    Read more
  14. Printing Timecard Entry Notes

    Entry notes are a convenient way for TimeClock users to leave a note on their timecard when they punch in or out. There are many creative ways to use this feature including noting a job number,...
    Read more
  15. Virtual TimeClock Program Logs

    One of the most helpful utilities in Virtual TimeClock are the program logs. TimeClock users tend to dismiss warning and error messages quickly, which means important troubleshooting data can be missed. This is where program...
    Read more
  16. Find Your Missing TimeClock Window

    From time to time we hear from a customer who has a missing TimeClock window and can't finish their current task. Usually the customer notes that they selected a button but it did not open the corresponding window. This often...
    Read more
  17. Enabling Right Click for Your Mac

    One of the handy, time-saving features for users in Virtual TimeClock is the action menu. From the In & Out Board, this menu is accessed using the right-click on your mouse. While Windows users have...
    Read more
  18. Time Clock Software: Local vs Cloud

    One of the key considerations when you are choosing a time clock software is how your data will be stored. Data refers to all personal and corporate time and attendance information stored within your time...
    Read more
  19. Time Clock Software: Renting vs Purchasing

    We talk regularly with our current and prospective users about the differences between Virtual TimeClock (purchased software) and SaaS (Software as a Service) time clocks. Purchased software is a software license with a one-time cost...
    Read more
  20. Automatic Update Write Permissions Error

    We've had a couple support calls in the last month about the "write permissions" error that pops up while running automatic software updates. This blog will explain what the error means and how you can successfully...
    Read more
  21. Control Automatic Updates For Group Time Clocks

    Keeping Virtual TimeClock up-to-date is important, but there are certain situations where you may want to prevent your software from checking for updates and displaying a notification. If you have a group time clock you...
    Read more
  22. Virtual TimeClock 18 Release 1.1

    Our first automatic update for Virtual TimeClock 18 is a maintenance release that includes several bug fixes and improvements. If you have not yet upgraded to Version 18, visit our upgrade guide for more information....
    Read more
  23. Monitoring Modified Timecards

    Did you know that Virtual TimeClock reports all manual timecard punches and modifications? Not only will Virtual TimeClock report these changes, but you can also use the Program Logs to find out who made changes...
    Read more
  24. Enhanced Program Logs in Virtual TimeClock 18

    Virtual TimeClock not only tracks when employees clock in and out, it also records timecard changes made by managers and administrators as well as all user and program errors. These program logs are especially helpful...
    Read more
  25. Control Time Clock Access with Virtual TimeClock 18

    One of the new security enhancements introduced in Virtual TimeClock 18 gives you greater control over who can connect to your time clock. In previous versions, a password was required to login to a TimeClock Server....
    Read more