Support Blog

  1. Upcoming Release - Version 18.2.1

    We introduced automatic software updates for Virtual TimeClock in Version 18. Since then, several of our Network Edition users have requested advance notice of software releases so they can be better prepared to roll out...
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  2. Virtual TimeClock on macOS Mojave

    On September 24th, Apple released their latest operating system macOS 10.14 - codenamed Mojave. This release includes a several minor new features and a handful of technology updates. As has come to be expected, Mojave...
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  3. Daylight Saving Time Changes November 4

    It’s that time of year again when most of us 'fall back' by turning our clocks back an hour when Daylight Saving Time ends on Sunday, November 4, 2018. There are several states and territories in...
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  4. Problem Selecting Network Folder for Backups

    Windows users occasionally have issues when trying to schedule Virtual TimeClock backups to a network folder. If you've mapped a network folder and the folder is available in the File Explorer but is not visible when selecting a...
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  5. Automatic Time Deductions & Additions

    We occasionally receive calls from customers asking how to handle unpaid lunches for employees that come into the office in the morning, clock in, and then leave the office for the day. The employees don’t...
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  6. Automatic Time Additions in Version 18.2

    Virtual TimeClock Version 18 Release 2 introduced new Automatic Time Additions to compliment the existing auto time deductions feature. Automatic Time Additions can be used to automatically add time to an employee's timecard. Adding time can...
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  7. New ADP Workforce Now Payroll Integration

    One of the new features in Virtual TimeClock 18 Release 2 is payroll integration for ADP Workforce Now®1. Workforce Now has continued to be a popular payroll solution for our customers, so we're happy to...
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  8. Virtual TimeClock 18 Release 2

    Virtual TimeClock 18 Release 2 shipped on July 18, 2018. In our mid-year Virtual TimeClock release you'll find: New Payroll integration with for ADP Workforce Now®1. New Automatic Time Additions feature. Over two dozen program enhancements and minor bug fixes...
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  9. What is an Internet Time Server?

    One of the most important settings for any time clock software is the timestamp source that will be used when recording daily timecard punches. Virtual TimeClock allows administrators to choose the source for the timestamp...
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  10. Backing Up to Dropbox

    It's easy to overlook the importance of backing up your Virtual TimeClock database. Backing up files to Dropbox is a simple, safe and reliable way to make sure you always have a copy of your...
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  11. Backing Up to Google Drive

    Backing up your Virtual TimeClock database to Google Drive is a simple, free way to ensure you won't lose valuable time clock data in the event of a stolen, lost or broken computer. Keep reading for...
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  12. Automatically Open Virtual TimeClock on Startup

    Many users find it helpful to have Virtual TimeClock automatically launch itself when a user turns on their computer. This is especially useful for reminding users to clock in for the day. In this blog...
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  13. Renaming TimeClock Client Computers

    For Network Edition users, one of the unexpected results of renaming computers can be the Unable to obtain a client license message. This often happens when an IT person, performing routine maintenance, renames an office computer...
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  14. Tracking Summer Vacations with Virtual TimeClock

    Summer is upon us once again! The kids are out of school and you may be making final preparations for summer vacations. Though vacations are highly anticipated, they often disrupt office operations and require the...
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  15. Tracking Seasonal Worker's Hours with Virtual TimeClock

    Virtual TimeClock is an excellent tool to track all your employee hours, including part-time, full-time, and even your seasonal workers. Many of our customers have temporary workers coming in for the season. This blog will...
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  16. User "Clock In" is Missing

    Occasionally we get a support call from a Virtual TimeClock user who reports that an employee who was on the clock returned to the time clock to punch out to find that they had already been clocked...
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  17. My Activity Report is Missing Hours

    Running historical job costing reports is an important administrative task for companies that use the Activities feature. Before running historical reports, it's important to understand how Activity reporting works to get the totals you need. Keep...
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  18. Entry Notes in Virtual TimeClock

    Adding entry notes in Virtual TimeClock is an easy way to quickly attach an note to a worker's time punch. Entry notes can be used to explain a late arrival or early stop time, record...
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  19. Missing Hours on Departmental Reports

    Historical departmental reports provide administrators insight into how employee hours are being spent within a company. Before running historical reports, it's important to understand how Departmental reporting works so that you include all hours in historical reporting. Continue reading...
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  20. Customizing the Time Card Signature Text

    There are a number of reasons to have employees manually sign their timecards at the end of each pay period. The requirements for proper acknowledgement vary widely by state and industry. In some cases, only...
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  21. Virtual TimeClock Scripted Installations

    Virtual TimeClock for Windows supports silent, unattended program installation and removal. Command line script parameters allow you to easily customize an unattended program installation and uninstallation to meet your network deployment requirements. This article provides you with an overview of common setup script parameters for Virtual TimeClock....
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  22. What does "not optimized for your Mac" mean?

    MacOS users recently started seeing a one-time, informational message after launching many of their favorite applications. When you launch Virtual TimeClock you may see a message from Apple that says, “Virtual TimeClock is not optimized for...
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  23. My TimeClock Clients Keep Losing Connection

    If you are a Network Edition user and often find yourself reconnecting your TimeClock clients to your TimeClock Server, this indicates that you need to set up a static IP address on your TimeClock Server computer. In...
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  24. Emailing Timecards

    If you are a regular TimeClock user or administrator, you may have found yourself wondering how to email a timecard. There are many situations where emailing would be preferrable to printing so Virtual TimeClock makes saving...
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  25. Printing Timecard Entry Notes

    Entry notes are a convenient way for TimeClock users to leave a note on their timecard when they punch in or out. There are many creative ways to use this feature including noting a job number,...
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