Upgrading Virtual TimeClock Overview

Upgrading Virtual TimeClock Overview

This document provides an overview of Virtual TimeClock software upgrades.

Upgrading is Easy
Upgrading Virtual TimeClock is simple for someone with good basic computer skills. We have simple step-by-step upgrade and moving guides for each edition of Virtual TimeClock. It takes about 10 minutes to upgrade Virtual TimeClock Basic or Pro edition. Network Edition upgrades take an additional few minutes for each client computer where the software is or will be installed. Your data is always preserved during an upgrade. A backup of your data is always created when upgrades require changes to your database.

Types of Software Upgrades
There are three types of upgrades relating to your Virtual TimeClock software:

Edition Upgrade
This upgrade allows you to enjoy the additional benefits of a different edition of Virtual TimeClock. For example, a Basic TimeClock can be upgraded to the Pro or Network edition. A single computer Pro TimeClock can be upgraded to a multi-computer network editionTimeClock. 
Cost:  When you upgrade to any new edition, you receive a 30% credit for your current licensed edition as a discount to the upgrade. For example, if you are upgrading from the Basic Edition to the Pro Edition, you’ll get a discount of $30 towards your new Pro license purchase. 

Maintenance Upgrade
This is a maintenance release that fixes bugs and/or provides program enhancements. These minor releases are incremented within a release year: 16.1, 16.2, 16.3, etc. For instance, upgrading Virtual TimeClock 16.1 to Version 16.2 is a maintenance upgrade.

Cost: Maintenance releases are free for licensed users of a release year. For example, all licensed Virtual TimeClock 16 users get free maintenance upgrades from 16.1 to 16.2 etc.

Version Upgrade
This is a new release that provides major new program features and/or functionality. Major releases are incremented as a new release year: 15,16,18 etc. Upgrading Virtual TimeClock Pro 15.x to Virtual TimeClock Pro 16.x is a major upgrade.

 Cost: Major releases are free for Pro and Network edition users nrolled in our Software Maintenance & Support program. Basic Edition users as well as Pro and Network edition users not enrolled in Maintenance & Support receive a 30% credit of their current license towards the latest release.


Next Steps & Helpful Links

Please contact us if you have questions or need assistance with a Virtual TimeClock upgrade.