Virtual TimeClock Support Blog
License key is in use – Message
If you receive a message that says An error occured while loading the license – license key is in use on another […]
Unable to Clock In: Configuration Error
If you recently made changes to the activities feature, and you haven’t selected a default activity for your display groups, […]
Are my computers on the same network?
One of the most common technical support issues we handle involves helping Virtual TimeClock users understand how their local network […]
How to Troubleshoot Missing Overtime Hours
Calculating overtime automatically is one of the biggest benefits of time clock software. If employee overtime hours are not displaying […]
Windows Remote Desktop and Virtual TimeClock
From time to time we hear from Virtual TimeClock users who need to know about using Virtual TimeClock with a […]
Error 26: Failed to Open the Database File
If you are using an older version of Virtual TimeClock and receive an Error 26: File opened that is not […]
Error 1: SQL Syntax Error Explained
Occasionally, we hear from Virtual TimeClock users who have upgraded and then downgraded their software and receive an error 1 […]
Failed to Insert Client Message
If you have recently installed a new version of Virtual TimeClock software, or reinstalled an older version, you may encounter […]
California Makeup Time in Virtual TimeClock
In the state of California, there is a section in the wage and hours law that allows employees to make […]
How to Troubleshoot Printing Issues
If you are having issues printing timecards or other reports from Virtual TimeClock, there are several things you can do […]