Redcort Software Blog

  1. Sharing a Single Administrator Account

    If your TimeClock has a single administrator account that is shared between several administrators, we recommend switching to user-based administrator accounts. In this article we'll discuss the two primary reasons you should assign administrators.   ...
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  2. May 2019 Holidays

    The month of May has one federal holiday, Memorial Day. This year, Memorial Day falls on May 27th. Recognized as both a federal and a business holiday, banks, schools, state and federal offices and many private...
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  3. Keep your Time Clock Maximized on Launch

    Want to keep your Virtual TimeClock window maximized when the program launches? In this short article we'll outline a simple way to achieve this functionality. If you hover your mouse pointer over one of the...
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  4. Save Paper on Earth Day

    Earth Day is a time when we remember all the ways we can better steward our limited resources and have a positive impact on our work and home environment. One common way to conserve resources...
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  5. Alternative to Lathem PayClock

    Recently we've heard from quite a few companies who are looking to replace their Lathem® PayClock®1 V6 desktop time and attendance software. In February of 2018, Lathem discontinued development and sale of their desktop software and...
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  6. Trouble Saving Scheduled Backups to Shared Folder

    If you're running Virtual TimeClock Network Edition on Windows and your scheduled backups are failing to save to a mapped drive or shared folder, this article may provide a solution. The Virtual TimeClock Server runs in...
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  7. TimeClock Service Will Not Start

    If you are having difficulty installing or restarting the TimeClock Server background service on Virtual TimeClock Network Edition, this article will guide you through several things you can do to troubleshoot the issue. The TimeClock...
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  8. License Key Failed Verification

    If you recently reinstalled Virtual TimeClock software, and the current license key does not support the edition or version you downloaded, you will receive a message that states: Program key failed license verification or Virtual...
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  9. Virtual TimeClock Compatibility with Windows 10

    If you are planning on upgrading to Windows 10, you may be wondering if your time clock software will still work with your new operating system. Since Virtual TimeClock is a one-time purchase, many companies...
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  10. Military Time in Virtual TimeClock

    Have you ever wanted your Virtual TimeClock software to display the current time in military time and follow a 24-hour clock? Virtual TimeClock uses the same time format settings as your operating system, so in order...
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  11. "License key is in use" Message

    If you receive a message that says An error occured while loading the license - license key is in use on another computer, this means you need to completely uninstall the Virtual TimeClock software on the old...
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  12. Unable to Clock In: Configuration Error

    If you recently made changes to the activities feature, and you haven't selected a default activity for your display groups, users will get an Unable to clock in: configuration error when they try to punch...
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  13. Are my computers on the same network?

    One of the most common technical support issues we handle involves helping Virtual TimeClock users understand how their local network works in conjunction with Virtual TimeClock. This article will explain why it's necessary for the...
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  14. How to Troubleshoot Missing Overtime Hours

    Calculating overtime automatically is one of the biggest benefits of time clock software. If employee overtime hours are not displaying properly on timecards, there several possible explanations. In this article we'll cover the top 4 reasons...
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  15. Department of Labor Overtime Update Proposal

    In March 2019, the US Department of Labor (DOL) introduced a proposal that would entitle more than 1 million salaried employees nationwide to overtime compensation. This would be accomplished by increasing the existing salary overtime threshold...
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  16. Windows Remote Desktop and Virtual TimeClock

    From time to time we hear from Virtual TimeClock users who need to know about using Virtual TimeClock with a Windows Remote Desktop (RDP) session. This article will explain the details of how Virtual TimeClock works...
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  17. Error 26: Failed to Open the Database File

    If you are using an older version of Virtual TimeClock and receive an Error 26: File opened that is not a database file while trying to open a database, this article will explain what the...
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  18. Wesley Goldsborough Joins Redcort Software

    In February 2019, we welcomed Wesley Goldsborough to the Redcort Software team. Wesley joins us as a web and mobile developer with several years of experience in web design, application development and graphic design. When...
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  19. Daylight Saving Time Begins March 10, 2019

    This year, Daylight Saving Time (DST) begins on Sunday, March 10th at 2am when we "spring forward" by adding an hour to our clocks.  While many Virtual TimeClock users will not be impacted by DST,...
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  20. Failed to Insert Client Message

    If you have recently installed a new version of Virtual TimeClock software, or reinstalled an older version, you may encounter a rare error message when connecting a TimeClock client to your TimeClock Server. This support...
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  21. California Makeup Time in Virtual TimeClock

    In the state of California, there is a section in the wage and hours law that allows employees to make up missed work hours without using vacation time and without the employer paying overtime, even...
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  22. Semimonthly vs Biweekly Payroll

    Two of the most common payroll cycles are semimonthly and biweekly. While these two options are very similar, the difference lies in the number of times employees are paid in a year. Semimonthly payroll pays employees...
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  23. How to Troubleshoot Printing Issues

    If you are having issues printing timecards or other reports from Virtual TimeClock, there are several things you do to troubleshoot. Virtual TimeClock uses your default printer settings when formatting and printing reports, which means printing...
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  24. Time Clock Software with No Subscription

    Monthly subscriptions are so common we often don't even pay attention to them. Everything from gym memberships and magazines to music and movies requires a monthly fee. In the software world this subscription model is...
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  25. Client Licenses Registered to Other Computers

    If you get a new computer or need to move your time clock client to a different computer, you may get a message saying, "Unable to connect to your TimeClock Server - Your client licenses are...
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