Redcort Software Blog

  1. Are my computers on the same network?

    One of the most common technical support issues we handle involves helping Virtual TimeClock users understand how their local network works in conjunction with Virtual TimeClock. This article will explain why it's necessary for the...
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  2. How to Troubleshoot Missing Overtime Hours

    Calculating overtime automatically is one of the biggest benefits of time clock software. If employee overtime hours are not displaying properly on timecards, there several possible explanations. In this article we'll cover the top 4 reasons...
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  3. Department of Labor Overtime Update Proposal

    In March 2019, the US Department of Labor (DOL) introduced a proposal that would entitle more than 1 million salaried employees nationwide to overtime compensation. This would be accomplished by increasing the existing salary overtime threshold...
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  4. Windows Remote Desktop and Virtual TimeClock

    From time to time we hear from Virtual TimeClock users who need to know about using Virtual TimeClock with a Windows Remote Desktop (RDP) session. This article will explain the details of how Virtual TimeClock works...
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  5. Error 26: Failed to Open the Database File

    If you are using an older version of Virtual TimeClock and receive an Error 26: File opened that is not a database file while trying to open a database, this article will explain what the...
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  6. Wesley Goldsborough Joins Redcort Software

    In February 2019, we welcomed Wesley Goldsborough to the Redcort Software team. Wesley joins us as a web and mobile developer with several years of experience in web design, application development and graphic design. When...
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  7. Daylight Saving Time Begins March 10, 2019

    This year, Daylight Saving Time (DST) begins on Sunday, March 10th at 2am when we "spring forward" by adding an hour to our clocks.  While many Virtual TimeClock users will not be impacted by DST,...
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  8. Failed to Insert Client Message

    If you have recently installed a new version of Virtual TimeClock software, or reinstalled an older version, you may encounter a rare error message when connecting a TimeClock client to your TimeClock Server. This support...
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  9. California Makeup Time in Virtual TimeClock

    In the state of California, there is a section in the wage and hours law that allows employees to make up missed work hours without using vacation time and without the employer paying overtime, even...
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  10. Semimonthly vs Biweekly Payroll

    Two of the most common payroll cycles are semimonthly and biweekly. While these two options are very similar, the difference lies in the number of times employees are paid in a year. Semimonthly payroll pays employees...
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  11. How to Troubleshoot Printing Issues

    If you are having issues printing timecards or other reports from Virtual TimeClock, there are several things you do to troubleshoot. Virtual TimeClock uses your default printer settings when formatting and printing reports, which means printing...
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  12. Time Clock Software with No Subscription

    Monthly subscriptions are so common we often don't even pay attention to them. Everything from gym memberships and magazines to music and movies requires a monthly fee. In the software world this subscription model is...
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  13. Client Licenses Registered to Other Computers

    If you get a new computer or need to move your time clock client to a different computer, you may get a message saying, "Unable to connect to your TimeClock Server - Your client licenses are...
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  14. Error 10: Disk I/O Error

    If you are receiving an Error 10 the most common reason is that your computer's hard drive is full. In some cases, this error can also point to a hard disk that is beginning to...
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  15. Salaried Employees in Virtual TimeClock

    Many companies have a combination of salary and hourly employees on staff. Implementing employee time clock software for hourly workers is a big step toward accurate, efficient payroll, but should salary workers use the time clock? You...
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  16. George Washington's Birthday or Presidents Day 2019?

    Depending on where and when you grew up, you've probably heard the same February holiday called both George Washington's Birthday and Presidents Day. So which name is correct? While it may be hotly contested, the...
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  17. Virtual TimeClock 18.2.2 Release

    On Jaunary 16, 2019 we released our final scheduled maintenance update for TimeClock 18. Version 18.2.2 includes several minor bug fixes as well as enhancements to automatic software updates in preparation for our next major...
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  18. Importing .CSV files in Microsoft Excel

    Virtual TimeClock provides a handy export tool that allows you to import timecard data into a spreadsheet program, like Microsoft Excel, for customized reporting and analytics. The export tool will save timecard data to a text...
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  19. Error 11: Disk Image is Malformed

    In very rare cases you may come across an Error 11 message in your Virtual TimeClock software. An Error 11 means that your time clock database has been corrupted and you will not be able to...
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  20. How to Prevent Buddy Punching

    We speak with people regularly who are wondering what they can do about buddy punching in the workplace. In this article, we will define buddy punching, explain why it matters and outline several steps that...
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  21. Virtual TimeClock 18

    The latest time clock software release from Redcort Software.   Upgrade >       Free Trial >        Press Release > Virtual TimeClock 18 has powerful new features and over two dozen improvements that provide an enhanced user experience. New features...
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  22. I Can't Close My Payroll Period

    Every once in a while, we hear from new TimeClock users who are having a hard time closing their payroll period at the end of the pay cycle. In this article we'll cover the top 3...
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  23. Resetting Virtual TimeClock Preferences

    When upgrading or downgrading between several versions of Virtual TimeClock, in rare instances unexpected program behavior or crashing can occur. This is most often the result of an incompatible program preferences file. Deleting your TimeClock...
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  24. Cannot Connect to the TimeClock Service

    If your TimeClock clients are not connecting, you may receive a message in your TimeClock Server Manager program stating Cannot connect to the TimeClock Service. This message means that your Server Manager computer has been...
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  25. Upcoming Release - Version 18.2.2

    Our next software update, Version 18.2.2, is scheduled for release in the second part of January. ‚ÄčThis will be the last planned maintenance release for Version 18. The update will include refinements that increase the...
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