Virtual TimeClock Support Blog
Refreshing Your Time Clock Software Display
One of the things that sets Virtual TimeClock software apart from the competition is the main time clock window. Rather than just entering a PIN to clock in or out, our time and attendance software provides you with at-a-glance knowledge of each worker's status. This virtual In/Out board is what makes our time clock software so powerful. That's because a time tracking device has now become a worker management and communication system. In order to be effective, the status of each worker needs to be updated in real time on each time clock on the local network or WAN. Virtual TimeClock accomplishes this with advanced client-server architecture, and fast and reliable TCP/IP communications. Networked time clocks allow business owners and managers to monitor the status of every worker real time, even if they're at different locations. This means knowing who's in and out from the convenience of your own computer.
So there's no need to refresh your time clock because each time clock on the network is instantly updated the moment a worker's status changes. The TimeClock Server actively listens and interacts with any time clock programs running on the network as TimeClock Clients and handles all of the database processing and file management. Starting work, stopping work, changing activities, going on breaks, taking lunches, and receiving new messages will trigger the TimeClock Server to automatically and instantly send an update to all network time clocks. The worker list will also be updated if the local time clock display and user access preferences are changed. In fact, your time clock software will periodically refresh the worker list even when there's no time clock activity.
There are a couple of things that may interfere with the automatic refresh process. If your computer or hard disk is set to go to sleep after a period of inactivity, you may miss the automatic time clock updates. Sleep and hibernation may drop network connections that aren't immediately restored upon waking up your computer. It's perfectly okay to allow your display to sleep in order to conserve energy but if you experience any refresh issues, then you'll want to update your energy saver settings or power options.
Checking the energy saver settings on Mac.
There are two settings that you'll want to check if you're having refresh issues on your Mac. From the Apple menu, choose System Preferences. Click the Energy Saver control panel. Make sure the slide bar for putting the computer to sleep when inactive is set to never. Also make sure the checkbox for putting the hard disk to sleep whenever possible is unchecked.
Checking the power options on Windows.
Windows Vista & 7 - From the Start menu, choose Control Panel and click Power Options. Click Change when the computer sleeps. Make sure the computer is set to never sleep. Click Change advanced power settings and make sure the hard disk, sleep, and hibernate settings are set to never.
Windows XP - From the Start menu, choose Control Panel and click Power Options. On the Power Schemes panel, make sure you're never turning off the hard disk and you're not using system standby. Click the Hibernate tab and make sure hibernation is not enabled.
As always, please contact support if you need help changing these settings.