Frequently Asked Questions

Top Questions

How do I move Virtual TimeClock to a new computer?
Can Virtual TimeClock connect to multiple locations?
Does Virtual TimeClock work with Terminal Services?
Do I need a license for an admin user to edit/print timecards from their computer?
Can Virtual TimeClock keep track of time spent on different jobs?
Why is there no overtime showing on my employee timecards?

Installing

How do I move Virtual TimeClock to a new computer?
Does Virtual TimeClock work with Terminal Services?
Does Virtual TimeClock have a manual or user guide?
What are the system requirements for Virtual TimeClock?
Why isn't there an option to connect my client to the server?
Can I still download older versions of Virtual TimeClock?

Upgrading

What's new in the latest Virtual TimeClock Release?
How long does it take to upgrade Virtual TimeClock?
Will I lose my data when I upgrade Virtual TimeClock?
How do I upgrade my Virtual TimeClock Software?
What does it cost to upgrade to the latest Virtual TimeClock release?
Can I buy Basic Edition now and upgrade to the Pro or Network Edition later?

Features

Can Virtual TimeClock keep track of time spent on different jobs?
Can Virtual TimeClock export employee hours to my payroll software?
Can I change how users clock in and out?
What is the difference between an activity and an out memo?
Can Virtual TimeClock automatically deduct a lunch break?

Networking

Can Virtual TimeClock connect to multiple locations?

Licensing

Do I need a license for an admin user to edit/print timecards from their computer?
What happens when my free time clock software evaluation ends?
Why is Virtual TimeClock still running as an evaluation?