Technical Support Blog

Command Line Tool is Not Available Message

We occasionally hear from Virtual TimeClock 18 users who are receiving an error message when their computer checks for software updates. In this article we'll explain what causes the error message and how to fix it.

Required Command Line Tool is Not Available
Virtual TimeClock 18.1 through 18.2.1 releases have all used specific command line tools to execute software updates. Whenever the software automatically checks for new updates, it also checks to see if the required tools are installed and available on your computer. The command line tools used by Virtual TimeClock are common and usually pre-installed on your computer. However, if these command line tools are not installed on the computer, you will receive the following error message:
Required Command Line Error
This error message can be frustrating because it will be displayed whenever the software checks for software updates, which can occur at seemingly random times.

Updating to 18.2.2
Our 18.2.2 release fixed the above error by not requiring command line tools. If the automatic updater is not working due to this command line error, download and install Version 18.2.2 from our website to update your software.