Maintenance & Support Program Overview

Maintenance & Support Program Overview

Redcort Software provides 30 days priority technical support with all new and upgrade license purchases. Software Maintenance & Support is an optional program for our Pro and Network software users that is designed to ensure the long term, economical operation of your software.

Service Standards
Redcort Softwares' technical support hours are Monday through Friday from 8:00 am to 5:00 pm Pacific Standard Time (excluding holidays). We work hard to keep phone based hold time at a minimum. Email based support response is normally within two business hours. Unusual or advanced support needs are normally resolved in one to two business days.

Enrollment Pricing 
We want all users to have the very best experience learning and using our software. This is especially important in the first year so enrollment is discounted 20-60% when purchased with your time clock software. You may enroll within 30 days after purchase at the regular renewal rate.

Get full pricing and program details for Software Maintenance and  Support at the Redcort Software Store.