Virtual TimeClock Support

Virtual TimeClock

Frequently Asked Questions

How do I move Virtual TimeClock to a new computer?
Can Virtual TimeClock connect to multiple locations?
Does Virtual TimeClock work with Terminal Services?

Knowledge Base

Features & Functions

Latest Support Blogs

See more Support Blogs

  • Time Clock Software: Renting vs Purchasing

    We talk regularly with our current and prospective users about the differences between Virtual TimeClock (purchased software) and SaaS (Software as a Service) time clocks. Purchased software is a software license with a one-time cost while…

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  • Automatic Update Write Permissions…

    We've had a couple support calls in the last month about the "write permissions" error that pops up while running automatic software updates. This blog will explain what the error means and how you can successfully update…

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  • Control Automatic Updates For Group…

    Keeping Virtual TimeClock up-to-date is important, but there are certain situations where you may want to prevent your software from checking for updates and displaying a notification. If you have a group time clock you may not want an update…

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  • Virtual TimeClock 18 Release 1.1

    Our first automatic update for Virtual TimeClock 18 is a maintenance release that includes several bug fixes and improvements. If you have not yet upgraded to Version 18, visit our upgrade guide for more information. In Version 18, you can…

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  • Monitoring Modified Timecards

    Did you know that Virtual TimeClock reports all manual timecard punches and modifications? Not only will Virtual TimeClock report these changes, but you can also use the Program Logs to find out who made changes and when they were made. Continue…

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  • Enhanced Program Logs in Virtual TimeClock…

    Virtual TimeClock not only tracks when employees clock in and out, it also records timecard changes made by managers and administrators as well as all user and program errors. These program logs are especially helpful when you want to know…

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