Keyword Results: networking

  1. Are my computers on the same network?

    One of the most common technical support issues we handle involves helping Virtual TimeClock users understand how their local network works in conjunction with Virtual TimeClock. This article will explain why it's necessary for the...
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  2. My TimeClock Clients Keep Losing Connection

    If you are a Network Edition user and often find yourself reconnecting your TimeClock clients to your TimeClock Server, this indicates that you need to set up a static IP address on your TimeClock Server computer. In...
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  3. End-to-End Encryption in Virtual TimeClock 18

    Virtual TimeClock 18 introduces fully integrated end-to-end data encryption for our Network Edition users. This is a security enhancement to the prior two releases that offered optional socket-level TLS encryption of data communications. What is End-to-End Encryption?...
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  4. Simplified Client Setup in Virtual TimeClock 18

    With Virtual TimeClock 18 Network Edition, we simplified the process of getting new clients online by eliminating the need to activate license keys from a previously connected client or the Server Manager. License keys can...
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  5. Streamlined Server Connection in Virtual TimeClock 18

    Many Virtual TimeClock Network Edition users find themselves needing to reconnect to their TimeClock Server every once in a while, including when adding a new client. To make this process simpler and more efficient for...
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  6. How to Fix a Sleeping TimeClock Server

    The energy savings settings on modern computers have created an unexpected problem for Virtual TimeClock users:  The sleeping TimeClock Server! While there are few things worse than than finding a worker asleep on the job, a sleeping TimeClock Server impacts everyone...
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  7. Understanding Virtual TimeClock Remote Connectivity

    Do you want to use Virtual TimeClock to do payroll at home or as an integrated time clock at another business location? We have great news! You can connect and access the time clock from...
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  8. Out of Time Clock Licenses?

    Virtual TimeClock Network Edition licensing is based on the total number of computer connections using the time clock. Once a time clock client connects to the time clock server, it will register itself and use...
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  9. My TimeClock Client Cannot Connect

    On the second Wednesday of some months we've seen an increase in support requests for our Network Edition customers receiving a "Virtual TimeClock Server is not responding" error. After a little investigation, we've determined that the...
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  10. TimeClock Connection Error: Unauthorized

    Customers using Virtual TimeClock Versions 15 and 16 sometimes receive the following error while trying to connect a Client: "TimeClock Server login error. Unauthorized." This article explains why users receive this error and how to...
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  11. Modem or Router: What's the Difference?

    Learning how computers communicate can be an intimidating experience. However, by learning a few key pieces of information, you can quickly understand some of the basics. One important piece of information to start with is...
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  12. Windows Server 2003 Support

    Like Windows XP in 2014, Microsoft will be ending support for its Server 2003 platform on July 14, 2015. So what does that mean? According to Microsoft’s website, their programming team will no longer be...
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  13. Other Connection Issues

    Network Edition users may experience some time clock issues that are unrelated to their current network configuration. Virtual TimeClock will always provide a clear message telling you exactly what the issue is. Here are the...
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  14. When Remote Clients Can't Connect

    Many of us like to solve our own problems. If something's not working correctly, we dive right in and fix it ourselves. We encourage this same approach with Virtual TimeClock. When troubleshooting remote client connections,...
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  15. When Local Clients Can't Connect

    Have you ever felt that if you had just a little more knowledge about a subject you'd be more self-sufficient? For example, computer networking can be intimidating for some people, but with a little knowledge...
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  16. Dynamic DNS

    If you're wanting to connect to your Virtual TimeClock Server over the Internet but your Internet Service Provider (ISP) gave you a monthly quote for a static public IP address that doesn't make it financially...
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  17. Port Forwarding Tips

    Port forwarding is one way that remote Virtual TimeClock Client computers can connect to a Virtual TimeClock Server computer on a different local area network. The port forward is configured in the router and/or modem...
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  18. Understanding Network Edition Licensing

    The Virtual TimeClock Network Edition is a client-server software based time and attendance system that runs on your computer network, even between business locations via an Internet connection. To use the Network Edition, you'll need...
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  19. Do You Need a VPN?

    If you have multiple business locations, or would like to access your time clock data from home or while traveling, you can easily connect to your TimeClock Server using the Internet. The most secure remote...
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  20. TimeClock Clients Can't Connect

    If you can't connect to the Virtual TimeClock Server, it's likely due to one or more of the following issues: The Virtual TimeClock Server is not installed or not running. Launch Virtual TimeClock Server and...
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  21. Time Clock for Second Location

    Growth is a good thing, especially if it means your business is expanding. Virtual Time Clock is flexible enough to grow with your business. I often talk to business owners who are opening a second...
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  22. Time Clocks for Off-Site Employees

    Many businesses have off-site employees that rarely enter an office. Or they may start out from an office or equipment yard and then spend the rest of the day out in the field, and usually...
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  23. Multiple Time Zones

    Virtual TimeClock Network Edition is the perfect solution for offices in different time zones needing a centralized time clock system. The time used when punching in and out is usually provided by the time clock...
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  24. Citrix Load Balancing

    A load balancer is responsible for directing network traffic among multiple servers hosting the same applications. By balancing requests across multiple servers, a load balancer prevents any one server from becoming a single point of...
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  25. Moving Time Clock Clients

    When running the Virtual TimeClock Network Edition, there are times when a client time clock may need to be moved to another computer. This could be due to a number of reasons, like the computer...
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