Support Blog

  1. Virtual TimeClock 16 Release 5

    Virtual TimeClock 16 Release 5 is now available with over a dozen program enhancements. Release 5 also adds support for macOS Sierra 10.12, Apple's new operating system for Mac computers.    This maintenance release of Virtual...
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  2. Allowing Workers to Add Lunch Breaks

    Sometimes employees work off-site or at a remote facility during the day. For them, using a time clock ‘real-time’ to punch in and out for breaks and lunches can be impractical.   Virtual TimeClock Pro...
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  3. How to Remove Break and Lunch Buttons

    Removing the Break or Lunch Button The break and lunch buttons in Virtual TimeClock Pro and Network edition can be easily removed or configured according to your business needs. Removing the Lunch or Break buttons...
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  4. Managing Employee Lunch breaks

    Meal breaks are an important part of the workday offering employees the chance to refuel and recharge. At the same time, ensuring that employee lunch breaks are properly taken can be a time intensive challenge...
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  5. Managing Late Employees with Virtual TimeClock

    Almost everyone has been late to work at least once. However, when workers regularly arrive late to work it impacts everyone through lost revenue, increased stress, and lower morale in the workplace. Virtual TimeClock Pro...
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  6. Entry Notes Enhancements in Virtual TimeClock 16

    Adding entry notes in Virtual TimeClock is an easy way to quickly attach an explanation for a late arrival or early departure to a worker timecard. Entry notes are also used to associate timecard hours...
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  7. FLSA Changes and Tracking Salaried Worker Overtime

    On May 18, 2016, the Department of Labor announced an update to the Fair Labor Standard Act (FLSA). One major change requires employers to pay overtime for salaried employees earning less than $47,476 per year. This...
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  8. Limiting Total Employee Hours Worked

    Virtual TimeClock 16 adds a powerful new shift rule that allows you to limit the maximum hours an employee may work per week, pay period, or month. Configuring this rule will prevent a worker from...
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  9. Missed Clock Outs are Hassle Free in Virtual TimeClock 16

    When a worker forgets to clock out it usually means a hassle and extra work has been created for both the user and the time clock manager. A fantastic new suite of features in Virtual...
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  10. Expanded Shift Rules in Virtual TimeClock 16

    Virtual TimeClocks shift rules have proven popular because they help eliminate unwanted overtime by controlling the start and stop time for a worker’s shift. In fact, many customers have requested additional options to help them...
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  11. Group Shift Assignments in Virtual TimeClock 16

    If you have multiple shifts and variable worker schedules, Virtual TimeClock 16 has an easy-to-use group based shifts feature that provides a powerful and flexible way to manage your time clock. Many businesses (especially in...
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  12. Virtual TimeClock 16 Makes Life Easier for Administrators

    We had busy business owners and time clock managers in mind when we streamlined and simplified a number of common administrative tasks in Virtual TimeClock 16.  Use of the Start and Stop functions is now...
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  13. How to Upgrade Virtual TimeClock

    Upgrading Virtual TimeClock to version 16 is quick and easy (see what's new in version 16 here). A user with average computer skills can complete an upgrade of Virtual TimeClock Basic or Pro in about 10 minutes. Virtual TimeClock Network Edition users...
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  14. It’s Faster & Easier to Use Virtual TimeClock 16

    A group time clock with a long line of users is not uncommon in the workplace. That is why Virtual TimeClock Version 16 has made clocking in and out up to 50% faster for our...
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  15. Feature Highlight: Overtime

    An employee may be entitled to premium or overtime pay for a number of different reasons. State and federal laws mandate a number of employer overtime responsibilities. In addition, business policies and union contracts often...
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  16. Getting the Most Out of Virtual TimeClock Reports

    Most Virtual TimeClock users are familiar with the TimeCard Detail report, since it’s the default report used for user timecards. However, Virtual TimeClock Pro and Network Editions have over a dozen other reports for viewing...
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  17. Customizing Reports in Virtual TimeClock

    Virtual TimeClock Pro has a powerful, easy-to-use Report Writer. You’ll find over a dozen built-in reports, each offering a different way to view your time clock data. The Report Writer allows you to quickly modify...
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  18. Customizing the Time Card Signature Text

    There are a number of reasons to have employees manually sign their timecards at the end of each pay period. The requirements for proper acknowledgement vary widely by state and industry. In some cases, only...
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  19. Setting Up Virtual TimeClock Managers

    Virtual TimeClock administrators are often unsure how to grant limited 'manager' rights for their timeclock. They want to enable a manager or supervisor to perform some duties normally performed by an administrator, while limiting access...
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  20. Virtual TimeClock and the Affordable Care Act (ACA)

    Staying compliant with the Affordable Care Act (ACA) is a big deal! Properly calculating the number of full-time (or full-time equivalent) employees is critical, as it determines the rules and penalties that apply to a...
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  21. Opening Ports On Your Firewall

    As a security feature, Microsoft Windows comes with a built-in firewall. The firewall helps prevent unwanted external access (such as hackers) and can also prevent your computer from sending malicious software to others. Since this...
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  22. Using Your Virtual TimeClock Audit Logs

    “How do I see if times were changed in Virtual TimeClock?” Our customers are busy and it can be difficult to remember who changed a time entry and why.   The easiest way to know...
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  23. Daylight Saving Time 2016

    On Sunday, March 13th most of us will once again spring forward one hour at 2AM as Daylight Saving Time begins. If your Virtual TimeClock is set to use an Internet timeserver, it will automatically adjust...
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  24. My TimeClock Client Cannot Connect

    On the second Wednesday of some months we've seen an increase in support requests for our Network Edition customers receiving a "Virtual TimeClock Server is not responding" error. After a little investigation, we've determined that the...
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  25. Virtual TimeClock 15 Review & Recap

    In 2015 we released one major Virtual TimeClock upgrade and six significant maintenance releases throughout the year. The final release was made available on December 21, 2015. Virtual TimeClock upgrades are always free for customers enrolled in...
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