Support Blog

  1. Payroll Integration with Heartland Payroll

    Payroll integration greatly simplifies the payroll process and ensures that your employee hours are entered in your payroll program correctly. Virtual TimeClock integrates with many payroll companies including Heartland Payment Systems®1 and Ovation Payroll®1. If...
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  2. Protect Your Time Clock Data From Natural Disaster

    When a natural disaster strikes near you, the last thing you’ll probably be thinking about is your time clock. Thinking ahead about your time clock data can save you a lot of time and effort...
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  3. Tracking Wages with Virtual TimeClock

    Virtual TimeClock is a fantastic tool for tracking employee time and attendance. Have you ever thought about why you might want to include wage information in your time clock? Including wage information can greatly simplify...
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  4. How to Fix a Sleeping TimeClock Server

    The energy savings settings on modern computers have created an unexpected problem for Virtual TimeClock users:  The sleeping TimeClock Server! While there are few things worse than than finding a worker asleep on the job, a sleeping TimeClock Server impacts everyone...
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  5. Understanding Virtual TimeClock Remote Connectivity

    Do you want to use Virtual TimeClock to do payroll at home or as an integrated time clock at another business location? We have great news! You can connect and access the time clock from...
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  6. Where is My Virtual TimeClock Data?

    People have become so accustomed to using reliable technology that they often assume that vital, irreplaceable data is safe and will always accessible. However, computer theft, flood, fire, disk failure, and viruses can render important...
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  7. Defining An Employee Workweek

    ​What comes to mind when you think 'workweek'? For many people in the U.S., the common Monday through Friday routine defines their workweek. However, most employers know that a workweek can be much more complicated....
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  8. Error 14 Printing Timecards on Windows

    We had a really unusual Virtual TimeClock technical support call this week. If you are getting an error 14 when you try to print timecards, we know the cause and have an easy solution:  ...
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  9. Location Tracking Using Activities

    Companies with multiple locations often have employees who move between locations throughout the day or week. Tracking employee hours and overtime by location can be challenging but essential when labor costing and other administrative tasks are...
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  10. Tracking Sick Leave with Virtual TimeClock

    In recent years many cities and states have passed laws entitling employees to paid sick leave hours. This includes temporary and part-time employees. States with sick leave laws currently in effect include Arizona, California, Connecticut, Massachusetts,...
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  11. Employee Performance Reviews & Virtual TimeClock

    Performance reviews can be stressful and time consuming. Virtual TimeClock can help by providing you with objective employee time and attendance metrics for your reviews.   All the following reports are easily accessed by turning...
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  12. Tracking Worked Holiday Hours

    Do your employees earn premium pay or extra overtime when they work on business holidays? Do you need to track when your employees work on holidays? This article will explain how you can use the Activities...
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  13. Virtual TimeClock 16 Release 5

    Virtual TimeClock 16 Release 5 is now available with over a dozen program enhancements. Release 5 also adds support for macOS Sierra 10.12, Apple's new operating system for Mac computers.    This maintenance release of Virtual...
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  14. Allowing Workers to Add Lunch Breaks

    Sometimes employees work off-site or at a remote facility during the day. For them, using a time clock ‘real-time’ to punch in and out for breaks and lunches can be impractical.   Virtual TimeClock Pro...
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  15. How to Remove Break and Lunch Buttons

    Removing the Break or Lunch Button The break and lunch buttons in Virtual TimeClock Pro and Network edition can be easily removed or configured according to your business needs. Removing the Lunch or Break buttons...
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  16. Managing Employee Lunch Breaks

    Meal breaks are an important part of the workday, offering employees the chance to refuel and recharge. At the same time, ensuring that employee lunch breaks are properly taken can be a time intensive challenge...
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  17. Managing Late Employees with Virtual TimeClock

    Almost everyone has been late to work at least once. However, when workers regularly arrive late to work it impacts everyone through lost revenue, increased stress, and lower morale in the workplace. Virtual TimeClock Pro...
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  18. FLSA Changes and Tracking Salaried Worker Overtime

    On May 18, 2016, the Department of Labor announced an update to the Fair Labor Standard Act (FLSA). One major change requires employers to pay overtime for salaried employees earning less than $47,476 per year. This...
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  19. Limiting Total Employee Hours Worked

    Virtual TimeClock 16 adds a powerful new shift rule that allows you to limit the maximum hours an employee may work per week, pay period, or month. Configuring this rule will prevent a worker from...
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  20. Missed Clock Outs are Hassle Free in Virtual TimeClock 16

    When a worker forgets to clock out it usually means a hassle and extra work has been created for both the user and the time clock manager. A fantastic new suite of features in Virtual...
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  21. Expanded Shift Rules in Virtual TimeClock 16

    Virtual TimeClocks shift rules have proven popular because they help eliminate unwanted overtime by controlling the start and stop time for a worker’s shift. In fact, many customers have requested additional options to help them...
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  22. Virtual TimeClock 16 Makes Life Easier for Administrators

    We had busy business owners and time clock managers in mind when we streamlined and simplified a number of common administrative tasks in Virtual TimeClock 16.  Use of the Start and Stop functions is now...
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  23. How to Upgrade Virtual TimeClock

    Upgrading Virtual TimeClock to version 16 is quick and easy (see what's new in version 16 here). A user with average computer skills can complete an upgrade of Virtual TimeClock Basic or Pro in about 10 minutes. Virtual TimeClock Network Edition users...
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  24. Group Shift Assignments in Virtual TimeClock 16

    If you have multiple shifts and variable worker schedules, Virtual TimeClock 16 has an easy-to-use group based shifts feature that provides a powerful and flexible way to manage your time clock. Many businesses (especially in...
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  25. It’s Faster & Easier to Use Virtual TimeClock 16

    A group time clock with a long line of users is not uncommon in the workplace. That is why Virtual TimeClock Version 16 has made clocking in and out up to 50% faster for our...
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