Support Blog

  1. Monitoring Modified Timecards

    Did you know that Virtual TimeClock reports all manual timecard punches and modifications? Not only will Virtual TimeClock report these changes, but you can also use the Program Logs to find out who made changes...
    Read more
  2. Enhanced Program Logs in Virtual TimeClock 18

    Virtual TimeClock not only tracks when employees clock in and out, it also records timecard changes made by managers and administrators as well as all user and program errors. These program logs are especially helpful...
    Read more
  3. Control Time Clock Access with Virtual TimeClock 18

    One of the new security enhancements introduced in Virtual TimeClock 18 gives you greater control over who can connect to your time clock. In previous versions, a password was required to login to a TimeClock Server....
    Read more
  4. End-to-End Encryption in Virtual TimeClock 18

    Virtual TimeClock 18 introduces fully integrated end-to-end data encryption for our Network Edition users. This is a security enhancement to the prior two releases that offered optional socket-level TLS encryption of data communications. What is End-to-End Encryption?...
    Read more
  5. Changing Display Groups In Virtual TimeClock 18

    In Virtual TimeClock 18, we simplified the process of changing display groups by adding a new menu item for changing groups while the time clock is in User mode.    Who Can Change Groups Due...
    Read more
  6. Simplified Client Setup in Virtual TimeClock 18

    With Virtual TimeClock 18 Network Edition, we simplified the process of getting new clients online by eliminating the need to activate license keys from a previously connected client or the Server Manager. License keys can...
    Read more
  7. Enhanced Right Click Functionality in Virtual TimeClock 18

    In Virtual TimeClock 18 we introduced a brand new user menu. The user Action menu can be accessed by right-clicking on a user's name. This new popup menu provides quick access to the User Status...
    Read more
  8. Clear User Passwords in Virtual TimeClock 18

    Virtual TimeClock 18 intoduced the ability for administrators to clear user passwords. This is particularly helpful when a user forgets their password and you want to allow them to create a new password without manually...
    Read more
  9. Cap Accrued Leave Hours with Virtual TimeClock 18

    Setting a maximum leave award for the year is becoming more common, so we introduced the ability to set a leave cap in Virtual TimeClock 18. This addition to our powerful leave tracking features provides greater...
    Read more
  10. Automatic Software Updates in Virtual TimeClock 18

    With the release of Virtual TimeClock 18, we added automatic software updates, so you can quickly and easily keep your time clock software up to date with a simple click.   In previous versions, updates...
    Read more
  11. Streamlined Server Connection in Virtual TimeClock 18

    Many Virtual TimeClock Network Edition users find themselves needing to reconnect to their TimeClock Server every once in a while, including when adding a new client. To make this process simpler and more efficient for...
    Read more
  12. Payroll Integration with Heartland Payroll

    Payroll integration greatly simplifies the payroll process and ensures that your employee hours are entered in your payroll program correctly. Virtual TimeClock integrates with many payroll companies including Heartland Payment Systems®1 and Ovation Payroll®1. If...
    Read more
  13. Protect Your Time Clock Data From Natural Disaster

    When a natural disaster strikes near you, the last thing you’ll probably be thinking about is your time clock. Thinking ahead about your time clock data can save you a lot of time and effort...
    Read more
  14. How to Fix a Sleeping TimeClock Server

    The energy savings settings on modern computers have created an unexpected problem for Virtual TimeClock users:  The sleeping TimeClock Server! While there are few things worse than than finding a worker asleep on the job, a sleeping TimeClock Server impacts everyone...
    Read more
  15. Understanding Virtual TimeClock Remote Connectivity

    Do you want to use Virtual TimeClock to do payroll at home or as an integrated time clock at another business location? We have great news! You can connect and access the time clock from...
    Read more
  16. Where is My Virtual TimeClock Data?

    People have become so accustomed to using reliable technology that they often assume that vital, irreplaceable data is safe and will always accessible. However, computer theft, flood, fire, disk failure, and viruses can render important...
    Read more
  17. Defining An Employee Workweek

    ​What comes to mind when you think 'workweek'? For many people in the U.S., the common Monday through Friday routine defines their workweek. However, most employers know that a workweek can be much more complicated....
    Read more
  18. Error 14 Printing Timecards on Windows

    We had a really unusual Virtual TimeClock technical support call this week. If you are getting an error 14 when you try to print timecards, we know the cause and have an easy solution:  ...
    Read more
  19. Location Tracking Using Activities

    Companies with multiple locations often have employees who move between locations throughout the day or week. Tracking employee hours and overtime by location can be challenging but essential when labor costing and other administrative tasks are...
    Read more
  20. Tracking Sick Leave with Virtual TimeClock

    In recent years many cities and states have passed laws entitling employees to paid sick leave hours. This includes temporary and part-time employees. States with sick leave laws currently in effect include Arizona, California, Connecticut, Massachusetts,...
    Read more
  21. Employee Performance Reviews & Virtual TimeClock

    Performance reviews can be stressful and time consuming. Virtual TimeClock can help by providing you with objective employee time and attendance metrics for your reviews.   All the following reports are easily accessed by turning...
    Read more
  22. Tracking Worked Holiday Hours

    Do your employees earn premium pay or extra overtime when they work on business holidays? Do you need to track when your employees work on holidays? This article will explain how you can use the Activities...
    Read more
  23. Virtual TimeClock 16 Release 5

    Virtual TimeClock 16 Release 5 is now available with over a dozen program enhancements. Release 5 also adds support for macOS Sierra 10.12, Apple's new operating system for Mac computers.    This maintenance release of Virtual...
    Read more
  24. Allowing Workers to Add Lunch Breaks

    Sometimes employees work off-site or at a remote facility during the day. For them, using a time clock ‘real-time’ to punch in and out for breaks and lunches can be impractical.   Virtual TimeClock Pro...
    Read more
  25. How to Remove Break and Lunch Buttons

    Removing the Break or Lunch Button The break and lunch buttons in Virtual TimeClock Pro and Network edition can be easily removed or configured according to your business needs. Removing the Lunch or Break buttons...
    Read more