Support Blog

  1. Troubleshooting Your Employee Time Clock

    There are a number of things that can affect the operation of your employee time clock software. Operating system updates, new antivirus software definition files, and hardware failure can all cause Virtual TimeClock, or any...
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  2. More Than One Business Location?

    Employee time clock software makes tracking weekly overtime easy, even if employees work at more than one of your business locations. A question we often get asked is, "What's the best Virtual TimeClock solution for...
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  3. Tracking Worker Lunches

    Some employers like to track the time workers are spending on their lunch breaks even though it's unpaid. You may want to do this for a variety of reasons, but the two most common are...
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  4. Time Clock Software Implementation Strategies

    New Virtual TimeClock software users often ask us the best way to get their new employee time clock software off the ground and running smoothly. Since we've been helping businesses with their time and attendance...
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  5. How Do You See Time?

    Time can be a funny thing, especially when you're trying to switch between decimal and time calculations for the same hours worked. Let me give you an example. Total hours worked of eight hours and...
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  6. How to Change Your Punch Time Display Format

    Tracking and displaying time is at the heart of any time clock program so it's nice when your time clock software is flexible in how time and dates can be formatted. Your Virtual TimeClock software...
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  7. Switching Employee Leave Tracking Systems

    Virtual TimeClock is more than just a simple punch clock replacement. It provides full time and attendance tracking with payroll integration. If you're tracking employee leave in with some other system, you may want to...
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  8. Secure and Flexible Time Clock Software

    One of the brilliant design features of Virtual TimeClock is how the main time clock software window functions as a virtual in/out board. This let's you quickly determine who's in and out with just a...
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  9. New Time Clock Software Features

    Virtual TimeClock has certainly changed over the years. Many of those changes are the result of ideas and feedback that come directly from our customers, the ones who use our employee time clock software everyday....
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  10. Reopening Closed Payroll Periods

    In order to use your employee time clock software effectively, it's important to understand the role of closing payroll periods. Closing payroll periods performs two functions: Virtual TimeClock calculates and writes the total hours, overtime,...
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  11. Understanding the Payroll Process

    There are several different systems involved with processing employee payroll, and each one serves a critical function. You've got the employee time tracking system which gathers employee hours. You've got the payroll system which generates...
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  12. What's the Best Time Clock Software for My Business?

    There are lots of options available when it comes to choosing a time and attendance system, but not all of them are created equal. When reviewing time clock software, make sure you consider what features...
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  13. Why Salaried Workers Need Time Clock Software

    A traditional punch clock has always been used for the time tracking of hourly employees, primarily to record the time they start and end work. Employee time clock software allows you to do much more...
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  14. Time Clock Software User Maintenance

    Since we recently covered the necessary steps for adding new time clock software users, I wanted to briefly describe what other optional information can be stored in the user record. There are six other panels...
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  15. Refreshing Your Time Clock Software Display

    One of the things that sets Virtual TimeClock software apart from the competition is the main time clock window. Rather than just entering a PIN to clock in or out, our time and attendance software...
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  16. Deploying Computer Time Clock Software

    The huge advantage of Virtual TimeClock Network Edition is that it can be deployed on multiple computers. Deciding which computers need time clock software and where to place them can sometimes be a struggle for...
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  17. Customizing Your Time Clock Software

    You've probably noticed that the main window of your Virtual TimeClock software is quite a bit different from a traditional punch clock. Not only does the time clock main window become the dashboard from which...
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  18. Handling Lunch Breaks with Virtual TimeClock

    How to handle lunch breaks with your time clock software can be tricky business. It depends partly on your time and attendance rules, and partly on how you want your payroll reports to look. We'll...
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  19. Virtual TimeClock Rounding Rules

    A couple of new time clock software users this week wondering why when they calculate the difference between the start and stop times on their timecard reports it's not the same as the hours worked...
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  20. Reporting Accrued and Used Leave

    There's been some changes to the Accrued and Used Leave Hours report for Virtual TimeClock '10. I think you'll find the report easier to understand and a more powerful tool for tracking your employee time...
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  21. Virtual TimeClock '10 Has Arrived

    The newest version of our time clock software has been released and it's even better than I imagined. Several new features will bring you an immediate reduction in your payroll costs, like the new worker...
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  22. Time Clock Software Year-End Procedures

    It's easy to get distracted at the end of the year, so here's some information to help you stay on task and quickly close out another successful year with Virtual TimeClock. Carry over unused leave...
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  23. Using Time Clock Software to Track Students

    We have lots of educational institutions using Virtual TimeClock. Some use it as a time and attendance system to track staff for payroll purposes. Others use it to track student worker hours. Still others are...
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  24. Twelve Reasons to Upgrade to Virtual TimeClock '09

    I've answered a lot of support questions over the years, and received a lot of requests from users on how to improve Virtual TimeClock. I'm amazed by how many of those requests are addressed with...
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  25. Virtual TimeClock '10 Sneak Peek

    I recently cornered an engineer by the water cooler, walked discreetly back to his desk and got a sneak peek of Virtual TimeClock '10. Get ready for full time and attendance tracking with some of...
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