Support Blog

  1. PIN Password Ideas

    Using a unique time clock PIN for each employee is a great alternative for businesses trying to prevent buddy punching but not wanting the added expense, maintenance, and unreliability of a biometric solution. We often...
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  2. Dynamic vs. Static Schedules

    The schedules & shifts feature allows you to assign clock in and out rules for each employee working a static weekly schedule. This allows you to prevent people from clocking in early and clocking out...
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  3. Year-End Leave Carryover

    There seems to be no shortage of things to worry about at the end of the year. And if your employee benefits are based on the calendar year, nothing seems to concern staff more than...
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  4. QuickBooks® Payroll Items

    Virtual TimeClock will export a specially formatted time clock file that allows you to import employee hours into the QuickBooks®1 timesheet for payroll. This makes it super easy to process payroll because you don't have...
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  5. Hiding the In/Out Board

    There are times when the time clock in/out board may not be the desired method for your employees to clock in and out. For example, if you're using a group time clock, then you may...
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  6. TimeClock Clients Can't Connect

    If you can't connect to the Virtual TimeClock Server, it's likely due to one or more of the following issues: The Virtual TimeClock Server is not installed or not running. Launch Virtual TimeClock Server and...
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  7. Out of Licenses Message

    If you receive an 'Out of licenses' message when connecting your time clock client, it's probably because you've got a new computer or you tried to move your time clock client to a different computer. Virtual...
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  8. Version 5 Time Clock Upgrade

    We still occasionally have customers upgrading from version 5 of Virtual TimeClock. If that's you, then you'll need to download the separate version 5 time clock data converter from the website. It takes about 30...
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  9. Time Clock Departments

    Virtual TimeClock makes it easy to assign users to departments so you can generate reports with departmental totals for hours and wages. In fact, your time clock program already has built-in reports that separate hours...
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  10. Importing New Time Clock Employees

    ​You can import your new users into your employee time clock software by either creating a comma separated value (CSV) text file or exporting your employee list from QuickBooks®1. Let's talk about importing a CSV...
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  11. Setting Up Manager Security

    Virtual TimeClock has a pretty sophisticated 3-tiered security system. At the top of the tier you have time clock administrators, who have unlimited access to everything in the time clock program. On the bottom tier,...
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  12. PIN Time Clock Entry

    Virtual TimeClock has an interface that allows employees to clock in and out by using a numerical PIN. They can enter their assigned PIN using one of the following methods: Use the built-in keypad on...
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  13. Tracking Labor Costs at Different Locations

    Do you use a time clock at different stores or office locations? Do you need to keep track of how much time employees spend at each of your locations? If the answer to either of...
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  14. How to Import QuickBooks® Time Clock Users

    Rather than having to maintain two separate entry points when you hire new employees, Virtual TimeClock allows you to import QuickBooks®1 time clock users. This means you only have to enter the new employee information...
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  15. Port Forwarding

    In order to use Virtual TimeClock at different locations over the Internet, there are a couple of one-time setup steps that need to be completed. Static IP address First, have your Internet service provider (ISP)...
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  16. In/Out Board Display Columns

    ​If you're using the In/Out Board interface with your time clock software, there's an additional configuration setting that allows you to set what list columns get displayed. The columns you can optionally remove are Entry...
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  17. Does Your Time Clock Admin Need to Punch In and Out?

    When you first create your time clock software company database, you're also required to create an administrative user account. This time clock administrator account is not automatically added to the time clock list for punching...
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  18. Tracking HR Compliance and Employee Discipline

    Employee time clock software is a great way to keep track of your employee HR compliance and discipline issues. You can centralize just about any kind of employee related information. This includes things like wage...
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  19. Registering Networked Time Clocks

    Virtual TimeClock Network Edition is a client-server based time clock system that allows you to run time clocks on multiple computers. Licensing is based on the number of computers that need to run the time...
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  20. Time Clock for Second Location

    Growth is a good thing, especially if it means your business is expanding. Virtual Time Clock is flexible enough to grow with your business. I often talk to business owners who are opening a second...
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  21. Rest and Meal Period Confirmation

    Virtual TimeClock allows you to customize the signature line text on your employee time cards to specifically address your legal responsibilities as an employer. Here are some examples time clock software customers have shared with...
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  22. Electronically Sign Time Cards with Preview

    Virtual TimeClock allows you to save employee time cards as a PDF so you can store them electronically or email them as an attachment. Mac OS X Preview will even let you electronically sign PDFs....
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  23. Electronically Sign Time Cards with Adobe

    Saving employee time cards as a PDF makes it easy to store them electronically or email as an attachment to managers or your payroll processor. Adobe Reader X will even allow you to electronically sign...
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  24. Semi-Monthly Payroll Periods

    It's easy to confuse payroll period end dates with pay days. We talk to a lot of time clock software users that are doing all kinds of gymnastics because their payroll period ends on the...
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  25. Setting Custom Time Card Dates

    Most of your employee time card reports will default to the date range of the current payroll period. The only time this wouldn't be true is if you haven't been closing your payroll periods. Sometimes...
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