Support Blog

  1. Entry Notes vs. Messaging

    We often get asked about the difference between timecard entry notes and messaging. So here are some reasons why you might choose to use one over the other. Entry notes allow you to attach a...
    Read more
  2. Moving Your TimeClock Server

    Moving your TimeClock Server is a fairly straight forward process and can be easily accomplished by someone without advanced networking or computer skills. Just follow the Moving Guide for step-by-step instructions. However, there are a...
    Read more
  3. Hidden Windows Administrator Account

    Every once in awhile we hear from a Windows user that is having trouble installing or uninstalling Virtual TimeClock. They'll be logged in as an administrative user, but still be denied access to delete or...
    Read more
  4. When .pkg Files Fail to Open on Mac

    If you're prompted  to "choose an application" when trying to install .pkg or .mpkg files, then those types of files have probably become disassociated from the Installer app. This may prevent you from installing new...
    Read more
  5. Do You Need a VPN?

    If you have multiple business locations, or would like to access your time clock data from home or while traveling, you can easily connect to your TimeClock Server using the Internet. The most secure remote...
    Read more
  6. Overriding Shift Restrictions

    Virtual TimeClock has powerful clock in rules that allow you to control when employees can use the time clock. There are two ways to use these shift rules. The first way prevents employees from using...
    Read more
  7. Checking Your Time Clock Version

    If you need to reinstall Virtual TimeClock, you'll need to verify what version of the program you're licensed for. One way is to check the registration email we sent you when you purchased your software...
    Read more
  8. Leave Accrual By Payroll Period

    Leave benefits can be accrued in a number of different ways. Some businesses award leave benefits all at once, while others make employees earn the paid time off first. Virtual TimeClock allows you to accrue...
    Read more
  9. Tracking Time Spent at Different Office Locations

    If you have multiple office locations and you'd like to keep track of how much time your employees spend at each of the locations, it's easy to do with activities. Maybe it's a satellite clinic...
    Read more
  10. Moving Remote Clients

    Before moving a time clock client to a different computer at your remote office, there are a couple of pieces of information you’ll need before uninstalling the time clock from the existing computer. First, verify...
    Read more
  11. Allow Users to Enter Time Off

    Some businesses allow employees to add their own leave entries like vacation or sick time. Although this feature is turned off by default so only managers and time clock administrators can enter time off, it's...
    Read more
  12. 14R1.1 Maintenance Update

    We've posted a 14R1.1 maintenance update that fixes an issue that was causing shift clock in restrictions to use the actual time rather than the shift start time for early clock ins, and shift clock...
    Read more
  13. Are You Missing Days?

    If you run employee timecards and the days of the week seem to be missing, it's probably because you've enabled a new time setting for including hours worked past midnight with the prior day totals...
    Read more
  14. Is Your Time Clock Slowing Down?

    There's a setting within Virtual TimeClock that causes the time to be polled from a random selection of government, military, and educational sources rather than a local computer clock. We've had some recent reports of...
    Read more
  15. End of Period Procedures

    Most businesses follow the following steps to prepare employee hours for payroll processing and start a new payroll period. Step 1: Review Employee Timecards The Timecard Detail report allows you to quickly review the total...
    Read more
  16. Setting Up California Overtime

    California has some very interesting overtime provisions that go beyond those required by the FLSA (Fair Labor Standards Act). Nonexempt employees that work more than 8 hours in any workday or more than 40 hours...
    Read more
  17. QuickBooks® Import Dropping WC Codes

    Virtual TimeClock allows you to export a file of employee hours for easy import into QuickBooks®1. Apparently, QuickBooks® will not automatically populate the workers compensation codes on an import, but it will on a manual...
    Read more
  18. Tracking Rooms & Equipment

    The time clock In/Out Board is a great tool for knowing exactly where your employees are and what they're working on. But it's also a great way to instantly know what conference rooms are available...
    Read more
  19. Auto Start Your Mac Time Clock

    Did you know you can have programs you use often automatically start when you login to your Mac? It's easy to do, and especially convenient for programs you use everyday, like the time clock. If Virtual...
    Read more
  20. Terminating Employees

    There are many operational issues involved in the termination of an employee. Whether it was voluntary or not, this can be an emotional or even volatile event. It's easy to forget things amidst all the final...
    Read more
  21. PIN Password Ideas

    Using a unique time clock PIN for each employee is a great alternative for businesses trying to prevent buddy punching but not wanting the added expense, maintenance, and unreliability of a biometric solution. We often...
    Read more
  22. Dynamic vs. Static Schedules

    The schedules & shifts feature allows you to assign clock in and out rules for each employee working a static weekly schedule. This allows you to prevent people from clocking in early and clocking out...
    Read more
  23. Year-End Leave Carryover

    There seems to be no shortage of things to worry about at the end of the year. And if your employee benefits are based on the calendar year, nothing seems to concern staff more than...
    Read more
  24. QuickBooks® Payroll Items

    Virtual TimeClock will export a specially formatted time clock file that allows you to import employee hours into the QuickBooks®1 timesheet for payroll. This makes it super easy to process payroll because you don't have...
    Read more
  25. Hiding the In/Out Board

    There are times when the time clock in/out board may not be the desired method for your employees to clock in and out. For example, if you're using a group time clock, then you may...
    Read more