Support Blog

  1. Upgrading Basic or Pro to Network Edition

    Growth is always a good thing, especially when your business is expanding. Fortunately, your Virtual TimeClock software has been designed to scale with the growth of your business. If you started out with one of...
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  2. Dynamic DNS

    If you're wanting to connect to your Virtual TimeClock Server over the Internet but your Internet Service Provider (ISP) gave you a monthly quote for a static public IP address that doesn't make it financially...
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  3. Uninstalling Virtual TimeClock On Windows 8

    It's always recommended to uninstall your current version of Virtual TimeClock before upgrading to the latest release. This can be a little tricky for some people who are using Windows 8 or 8.1. So here...
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  4. Port Forwarding Tips

    Port forwarding is one way that remote Virtual TimeClock Client computers can connect to a Virtual TimeClock Server computer on a different local area network. The port forward is configured in the router and/or modem...
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  5. QuickBooks® Integration Tips

    Virtual TimeClock supports an easy-to-use interface that exports a specially formatted time clock file for QuickBooks®1 for Windows that makes your payroll process easier, more accurate, and less time consuming. This file contains employee names...
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  6. Tracking Seasonal Employees

    This is the time of year when many retail stores and small businesses are looking for additional help around the holidays. Virtual TimeClock is a great tool for calculating time for seasonal and temporary employees....
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  7. Viewing Leave Balances

    This is the time of year when employees are scrambling to take some well deserved vacation time. For some, there are limits to how much unused leave can be carried into the next benefit year...
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  8. Multiple Payroll Periods

    We occasionally run across companies or organizations that pay different groups of employees according to a different payroll schedule. For example, a school may pay office staff twice a month and custodial staff every week....
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  9. Exporting Time Clock Logs

    Virtual TimeClock has built-in logging capabilities that makes it easy to check for program errors, the status of scheduled time clock data backups, and changes to time clock data. Use the audit logs to view...
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  10. Verifying Timecards

    When a time clock administrator or manager is ready to review employee timecards they can simply go to the File menu, choose Turn Administration On, select their name from the popup menu, and enter their...
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  11. Monitor Early Lunch Returns

    Here's an easy way to monitor if employees are returning early from their mandatory meal breaks. If you're already using auto time deductions to automatically deduct meal breaks, then you're already covered. If you want...
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  12. Approving Timecards

    There are about as many ways to approve employee timecards as there are different businesses needing to track employee hours. You may even use different methods for approving timecards across your business. However, here are...
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  13. Managing Activities

    One of the popular advanced features of Virtual TimeClock is the ability to track time against different activities. You can define activities in any way that makes the most sense for the workflow of your...
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  14. Timecard Detail vs. Timecard Daily

    Virtual TimeClock has over a dozen built-in timecard reports that allow you to slice and dice your time clock data just about any way you want to. However, there are several reports that don't seem...
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  15. Add Leave Type To Timecard Summary

    The Timecard Detail report separates paid leave hours into its own column and includes a leave summary at the end of the report so it's easy to tell what type of leave was used. This...
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  16. Tracking Missed Shifts

    Virtual TimeClock has a built-in leave accrual system that makes it super easy to keep track of accrued and used leave. This tends to be used most often for keeping track of paid time off...
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  17. When Your Workweek Crosses Payroll Periods

    Most employers already know that the FLSA (Fair Labor Standards Act) requires overtime pay for hours worked in excess of 40 in a workweek, which consists of a fixed and regularly recurring period of 168...
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  18. Entry Notes vs. Messaging

    We often get asked about the difference between timecard entry notes and messaging. So here are some reasons why you might choose to use one over the other. Entry notes allow you to attach a...
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  19. Hidden Windows Administrator Account

    Every once in awhile we hear from a Windows user that is having trouble installing or uninstalling Virtual TimeClock. They'll be logged in as an administrative user, but still be denied access to delete or...
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  20. When .pkg Files Fail to Open on Mac

    If you're prompted  to "choose an application" when trying to install .pkg or .mpkg files, then those types of files have probably become disassociated from the Installer app. This may prevent you from installing new...
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  21. Do You Need a VPN?

    If you have multiple business locations, or would like to access your time clock data from home or while traveling, you can easily connect to your TimeClock Server using the Internet. The most secure remote...
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  22. Overriding Shift Restrictions

    Virtual TimeClock has powerful clock in rules that allow you to control when employees can use the time clock. There are two ways to use these shift rules. The first way prevents employees from using...
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  23. Checking Your Time Clock Version

    If you need to reinstall Virtual TimeClock, you'll need to verify what version of the program you're licensed for. One way is to check the registration email we sent you when you purchased your software...
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  24. Leave Accrual By Payroll Period

    Leave benefits can be accrued in a number of different ways. Some businesses award leave benefits all at once, while others make employees earn the paid time off first. Virtual TimeClock allows you to accrue...
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  25. Tracking Time Spent at Different Office Locations

    If you have multiple office locations and you'd like to keep track of how much time your employees spend at each of the locations, it's easy to do with activities. Maybe it's a satellite clinic...
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