Support Blog

  1. How to Remove Break and Lunch Buttons

    Removing the Break or Lunch Button The break and lunch buttons in Virtual TimeClock Pro and Network edition can be easily removed or configured according to your business needs. Removing the Lunch or Break buttons...
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  2. Managing Employee Lunch Breaks

    Meal breaks are an important part of the workday, offering employees the chance to refuel and recharge. At the same time, ensuring that employee lunch breaks are properly taken can be a time intensive challenge...
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  3. Managing Late Employees with Virtual TimeClock

    Almost everyone has been late to work at least once. However, when workers regularly arrive late to work it impacts everyone through lost revenue, increased stress, and lower morale in the workplace. Virtual TimeClock Pro...
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  4. FLSA Changes and Tracking Salaried Worker Overtime

    On May 18, 2016, the Department of Labor announced an update to the Fair Labor Standard Act (FLSA). One major change requires employers to pay overtime for salaried employees earning less than $47,476 per year. This...
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  5. Limiting Total Employee Hours Worked

    Virtual TimeClock 16 adds a powerful new shift rule that allows you to limit the maximum hours an employee may work per week, pay period, or month. Configuring this rule will prevent a worker from...
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  6. Missed Clock Outs are Hassle Free in Virtual TimeClock 16

    When a worker forgets to clock out it usually means a hassle and extra work has been created for both the user and the time clock manager. A fantastic new suite of features in Virtual...
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  7. Expanded Shift Rules in Virtual TimeClock 16

    Virtual TimeClocks shift rules have proven popular because they help eliminate unwanted overtime by controlling the start and stop time for a worker’s shift. In fact, many customers have requested additional options to help them...
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  8. Virtual TimeClock 16 Makes Life Easier for Administrators

    We had busy business owners and time clock managers in mind when we streamlined and simplified a number of common administrative tasks in Virtual TimeClock 16.  Use of the Start and Stop functions is now...
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  9. How to Upgrade Virtual TimeClock

    Upgrading Virtual TimeClock to version 16 is quick and easy (see what's new in version 16 here). A user with average computer skills can complete an upgrade of Virtual TimeClock Basic or Pro in about 10 minutes. Virtual TimeClock Network Edition users...
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  10. Group Shift Assignments in Virtual TimeClock 16

    If you have multiple shifts and variable worker schedules, Virtual TimeClock 16 has an easy-to-use group based shifts feature that provides a powerful and flexible way to manage your time clock. Many businesses (especially in...
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  11. It’s Faster & Easier to Use Virtual TimeClock 16

    A group time clock with a long line of users is not uncommon in the workplace. That is why Virtual TimeClock Version 16 has made clocking in and out up to 50% faster for our...
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  12. Virtual TimeClock and the Affordable Care Act (ACA)

    Staying compliant with the Affordable Care Act (ACA) is a big deal! Properly calculating the number of full-time (or full-time equivalent) employees is critical, as it determines the rules and penalties that apply to a...
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  13. Out of Time Clock Licenses?

    Virtual TimeClock Network Edition licensing is based on the total number of computer connections using the time clock. Once a time clock client connects to the time clock server, it will register itself and use...
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  14. My TimeClock Client Cannot Connect

    On the second Wednesday of some months we've seen an increase in support requests for our Network Edition customers receiving a "Virtual TimeClock Server is not responding" error. After a little investigation, we've determined that the...
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  15. Virtual TimeClock 15 Review & Recap

    In 2015 we released one major Virtual TimeClock upgrade and six significant maintenance releases throughout the year. The final release was made available on December 21, 2015. Virtual TimeClock upgrades are always free for customers enrolled in...
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  16. TimeClock Connection Error: Unauthorized

    Customers using Virtual TimeClock Versions 15 and 16 sometimes receive the following error while trying to connect a Client: "TimeClock Server login error. Unauthorized." This article explains why users receive this error and how to...
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  17. Virtual TimeClock on Windows Tablets

    Running Virtual TimeClock in full screen mode, on a tablet computer, is a compelling idea for businesses. It’s a great solution where, budget, space, or mobility are important considerations.   Although you cannot run Virtual...
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  18. Activities for One Employee

    Many people are already aware of Activities, the powerful feature within Virtual TimeClock that enables you to track hours worked at different tasks, job centers, store locations, departments, and more. Traditionally, activities are assigned to...
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  19. Modem or Router: What's the Difference?

    Learning how computers communicate can be an intimidating experience. However, by learning a few key pieces of information, you can quickly understand some of the basics. One important piece of information to start with is...
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  20. Reporting Missed Punches

    Virtual TimeClock is a great solution for tracking employee time and attendance, but the key to automatically calculating hours and overtime is for staff to remember to use it consistently. Let's face it, occasionally employees...
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  21. Time Clock User Maintenance

    Do you have employees that no longer work for your company or organization but their names still show on the in/out board list? Or perhaps you have seasonal employees who are returning to work after...
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  22. Tracking Unpaid Absences

    Have you ever looked at an employee timecard and only seen punch times for Monday, Tuesday, Thursday, and Friday? You may wonder what happened to Wednesday. Did the employee forget to clock in? Were they...
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  23. Other Connection Issues

    Network Edition users may experience some time clock issues that are unrelated to their current network configuration. Virtual TimeClock will always provide a clear message telling you exactly what the issue is. Here are the...
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  24. When Remote Clients Can't Connect

    Many of us like to solve our own problems. If something's not working correctly, we dive right in and fix it ourselves. We encourage this same approach with Virtual TimeClock. When troubleshooting remote client connections,...
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  25. When Local Clients Can't Connect

    Have you ever felt that if you had just a little more knowledge about a subject you'd be more self-sufficient? For example, computer networking can be intimidating for some people, but with a little knowledge...
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