Technical Support Blog

Employee Timecard Approval Disappeared

If you've been using the Electronic Timecard Approval for employee timecards, and workers are suddenly unable to see the approval option on their timecard, it's possible the report settings for your default timecard have been changed. This brief article will explain how to ensure your timecards are reflecting the proper time range so that employees can approve their timecard hours.
 

Before checking the report settings, make sure your payroll period settings and electronic timecard approval options are configured correctly. If these payroll settings are correct, and your employees still cannot see the timecard approval option, follow these steps:

  1. Select Turn Administration On from the File menu.
  2. Choose Report Writer from the Configure menu.
  3. Select the Timecard Detail report from the list of reports.
  4. In the report settings section, change the Date Range to Current Period‚Äč, which is the default for this report.
Timecard Report Date Range settings

Once the Timecard Detail report is reflecting the current period, employees will be able to electronically approve their timecards.

Tip: When you need to view timecard reports for dates outside of the current period, use the People & Dates option in the timecard toolbar, instead of changing Report Writer settings.