Technical Support Blog

Find Your Missing TimeClock Window

From time to time we hear from a customer who has a missing TimeClock window and can't finish their current task. Usually the customer notes that they selected a button but it did not open the corresponding window. This often indicates that the window they opened is actually off-screen. While this is a Windows OS issue, in this blog we will take a few minutes to explain how you can recover these off-screen windows.

Note: This issue only affects Windows users and occurs most frequently on laptops that have been unplugged from a secondary monitor.


Method 1: Cascade Windows
Windows includes an option called Cascade windows that will collect and stack all open windows on your current display. To use this method, right-click in a blank space of your taskbar and select Cascade windows from the menu. You should then be able to locate your missing TimeClock window in the cascade of windows. 
Virtual TimeClock Cascade Windows Taskbar
Method 2: Move Window
If the first method does not retrieve your off-screen window, you can use the Move option.
  1. Hover your mouse over the Virtual TimeClock icon in your taskbar, and right-click on the window that is currently off-screen.
  2. From the menu, choose the Move option.
  3. Press an arrow key on your keyboard one time and then move your mouse. The off-screen window will then snap to your mouse pointer.
  4. Click your mouse to place the window back on your desktop where you want it.
Virtual TimeClock in Windows Taskbar