Technical Support Blog

Opening Ports On Your Firewall

As a security feature, Microsoft Windows comes with a built-in firewall. The firewall helps prevent unwanted external access (such as hackers) and can also prevent your computer from sending malicious software to others. Since this is turned on by default, you may need to configure settings to allow something as simple as sending a photo in a messaging program.
 
When setting up Virtual TimeClock for the first time on your Windows network, or installing Virtual TimeClock Server on a new computer, you will likely need to set up exceptions in your firewall.
 
Here’s how:
 
Windows 10
  1. Right Click on the Start button and click Control Panel
  2. Select Windows Firewall (or, In the search box, type firewall and then select Windows Firewall)
  3. In the left pane, select Advanced Settings (if you’re prompted for an administrator password or confirmation, type the password or provide confirmation.
  4. In the Windows Firewall with Advanced Security dialog box, in the left lane, click Inbound Rules, and then in the right pane, click New Rule
  5. Select Port and click Next
  6. Select TCP then Specific local ports, enter 56777 and click next
  7. Select Allow the connection and click on Next
  8. Leave all profiles checked on the next screen and click Next
  9. Enter “VTC TCP” as the rule name and click Finish
 
Repeat these steps using UDP for the port type, 56778 for the specific local port, and “VTC UDP” for the rule name.
 
Windows 7 & 8:
  1. Go to the Start menu and click Control Panel.
  2. Click System and Security then Windows Firewall.
  3. Click Advanced Settings in the left pane.
  4. Click Inbound Rules in the left pane and then New Rule in the right pane.
  5. The New Inbound Rule Wizard will appear.
  6. Select Port for the type of rule and click Next.
  7. Select TCP then Specific local ports and enter 56777 and click Next.
  8. Select the Allow the connection and click Next.
  9. Leave all profiles checked on the next screen and click Next.
  10. Enter VTC TCP as the rule name and click Finish.
 
Repeat these steps using UDP for the port type, 56778 for the specific local port, and 
VTC UDP for the rule name.
 
Windows Vista:
  1. Go to the Start menu and click Control Panel.
  2. Double-click Windows Firewall.
  3. Click Allow a program through Windows Firewall.
  4. On the Exceptions tab, click Add port.
  5. Enter VTC TCP in the Name box.
  6. Enter 56777 in the Port number box.
  7. Select TCP for the network protocol and click OK.
 
Repeat these steps using VTC UDP for the name, 56778 for the port, and UDP for the protocol.
 
Windows XP:
  1. Go to the Start menu and click Control Panel.
  2. Double-click Windows Firewall.
  3. On the Exceptions tab, click Add Port.
  4. Enter VTC TCP in the Name box.
  5. Enter 56777 in the Port number box.
  6. Select TCP for the network protocol and click OK.
 
Repeat these steps using VTC UDP for the name, 56778 for the port, and UDP for the protocol.