Technical Support Blog

Feature Highlight: Messaging

When employees all work in one office, proximity can help facilitate communication. However, when employees are separated by floors, buildings, or even in another state the pathways available for communication need to be fast, easy to use, and flexible. If you are trying to overcome a communication barrier, Virtual TimeClock Messaging may just be the solution you’ve been looking for. Messaging is a spam free, self-contained email system within your time clock that empowers users, managers, and administrators to quickly draft and send a message to any time clock user or group of users. The message is immediately available to the recipient(s) the next time they visit the time clock. As an added bonus, some employers may not want a web browser or external email system accessible on the time clock computer because it may encourage loitering and even expose the computer to malicious programs. While web browsers and external email have their place, Messaging keeps the benefits of open, fast communication without the common drawbacks of traditional systems.

Check out these creative ways that Messaging can be used at your school or business:

Leave Requests – Employees can request days off by using a subject like “Vacation Request” and include the requested dates in the body of the message. Managers can reply to requests by adding “Approved” or “Denied” to the subject line.

Missed Punches – Employees can notify managers of missed punches or clarify timecard hours. For example, “I stopped by the bank on the way to work, please clock me in at 9AM” or “Alex approved 30 minutes of OT for me this Friday.”

Request Supplies – Notify appropriate staff of low supplies. For example, “Used the last toner cartridge for the 3rd floor copier, please order more.”

Company Announcements – Notify employees of accomplishments, scheduled meetings, or changes in office protocol. Verify employees have read important notices by requiring they reply back with the word “OK” appended to the subject line. Messages can be saved and printed.

Work Alerts - Alert employees to changes in their schedule or project priority. For example, “Melanie, you’ll start tomorrow assisting in OR-4A.”

Request Help - Ask other employees for assistance with projects or activities. For example, “Jill, can you help me with the technology cart in Classroom 103 tomorrow?”

Employee Announcements - Let other employees know about special milestones. For example, “Bill is officially over the hill today. If you can, meet at Schooner’s after work.”

So, how do you turn Messaging on and take advantage of this feature? You don’t have to do anything. Messaging is enabled by default in your time clock. Just click the icon and start using it.