Technical Support Blog

Is Your Mac Getting Sleepy?

If you're running networked time clocks and clients are unable to connect to the time clock server at random times, or clients are being mysteriously disconnected, then you'll want to check the energy saver settings on the time clock server computer.

Go to the Apple menu and choose System Preferences. Select Energy Saver from the Hardware row. The first setting you'll see is a slide bar to control when the computer goes to sleep. Make sure this is set to Never. The second slide bar is for putting the display to sleep. This can be set to whatever you want because it doesn't have any affect on your time clock software. Next, you'll see a series of checkboxes. Make sure the one that says Put the hard disk(s) to sleep when possible is not checked.

Your energy saver settings should look something like this when you're all done:

‚Äč

If there's a delay when you go to clock in or out, chances are your time clock client computer is going to sleep as well. Keep it awake the same way.