Technical Support Blog

Missing Overtime?

Many new users contact us right after running their first payroll because no overtime has been calculated on their employee time cards. If that's happened to you, here are the time clock software settings you need to check, starting with the most common and ending with the least used.

  1. Has an overtime rule been assigned to each employee? Go to the Lists menu, choose Users, and select an employee name from the list. Click the Wages tab and pick an overtime rule from the Overtime drop-down list.
  2. Have your overtime rules been configured properly? Go to the Lists menu and choose Overtime. Select the rule that's been assigned and make sure it's configured the way you want. For example, is the weekly threshold set at 40 hours?
  3. Do you have salaried workers? Salaried workers are exempt from overtime calculations. Go to the Lists menu, choose Users, and select an employee name from the list. Click the Wages tab and check if the Type drop-down list is set to Salary or Hourly. Change to Hourly of you want overtime calculations to occur.
  4. Did you change how many hours an employee has to be off the clock before starting a new shift? Go to the Tools menu and choose Time Calculations. How long do you have to stay clocked out before restarting daily overtime calculations? The default setting is 4 hours. If this is set too low, daily overtime won't calculate because Virtual TimeClock thinks you want to start a new shift.

If none of these seem to solve your issue, contact us. We'd love to help get your employee time cards printing just the way you want.