Technical Support Blog

Network Time Clock Trouble?

Does the Virtual TimeClock Server got you down? Virtual TimeClock is a very stable network time clock program, but changes in the networking environment where it resides can be unpredictable. Here's a common issue we see.

The TimeClock Server computer IP address has changed
This often happens after a computer restart and your computer is configured to receive IP addresses dynamically (this is commonly referred to as using DHCP). Time clock clients will no longer be able to connect and you'll receive a message like the following when launching the Server Manager.

​Don't worry, it's easy to fix. Click the Configure toolbar button in the Server Manager and select your current IP address from the Network Interface drop-down menu. Save the changes and check the Status panel. You should be seeing green checkmarks, and time clock clients should be able to connect to your time clock server once again.