Technical Support Blog

Upgrading to Virtual TimeClock '11

If you're already running Virtual Timeclock '09 or '10, the upgrade process to Virtual TimeClock '11 is really quite straight forward. There are a couple of things to keep in mind before starting the upgrade process.

  • If you're running the Network Edition, you'll want to upgrade your time clock software server first, then the clients. The old version time clock clients won't be able to connect to the new version server until they're upgraded, so if you have a lot of clients you may want to plan your upgrade when employees aren't actively using the time clock.
  • Make sure you've entered your latest license keys. Follow the activation instructions included in the license renewal email we sent you. Otherwise, you may receive a license error after first launch of the software after upgrading. You can continue with the upgrade, but your time clock software will run in evaluation mode until your current license key is entered.
  • Upgrading or uninstalling the previous release of Virtual TimeClock will not overwrite or erase your time clock data.

We've got complete time clock software upgrade instructions and resources available on our website.