Virtual TimeClock Support Blog
Help & Insights from the Virtual TimeClock Software Support Team

Silent Uninstalls

We occasionally get asked by our larger clients if there's an easy way to uninstall Virtual TimeClock when upgrading so they don't have to physically touch each computer. Here are some command line parameters that you may find helpful when scripting silent uninstalls.The uninstaller program (unins000.exe) accepts the following command line parameters./SILENT, /VERYSILENTThe uninstaller will not ask
Read More....
Comments

Lion Time Clock Upgrades

If you've upgraded your time clock server computer to OS 10.7 Lion and the daemon shows as stopped, then you need to upgrade your time clock software to Virtual TimeClock '11 Release 2.The Basic, Pro, and Client editions of Virtual TimeClock '11 Release 1 will technically still run on Lion, but the time clock server which runs as a background process (called a daemon on Mac) will not start even though
Read More....
Comments

Upgrading Pro to Network Edition

I hope your business is thriving despite these tough economic times. If you do need to hire more employees, your Virtual TimeClock software will scale right alongside the growth of your business. If you're running the Pro Edition, employee time clock software for a single computer, then you can add additional time clock users at no additional cost. If it's time to start running time clocks on multiple
Read More....
Comments

Expired Time Clock Software Licenses

If you receive a license key verification failure when launching Virtual TimeClock for the first time after upgrading, the most common cause is from not entering your most current license key. Your employee time clock software will run as an evaluation until your current license key is entered. Just let us know if you need another copy. It's important to enter your new license key after we process
Read More....
Comments

Upgrading to Virtual TimeClock '11

If you're already running Virtual Timeclock '09 or '10, the upgrade process to Virtual TimeClock '11 is really quite straight forward. There are a couple of things to keep in mind before starting the upgrade process.If you're running the Network Edition, you'll want to upgrade your time clock software server first, then the clients. The old version time clock clients won't be able to connect to the
Read More....
Comments

Upgrading Your Basic Time Clock

One of the reasons why Virtual TimeClock is one of the best time and attendance solutions is because of its ability to grow with your business. Even though it makes sense to purchase punch clock software that can handle your current number of employees, it's a good idea to plan for future expansion so you can minimize the cost of upgrading or expanding your time and attendance system.Virtual TimeClock
Read More....
Comments

Time Clock System Requirements

If you're looking to purchase new computer equipment before the end of the year then you'll want to make sure your current version of Virtual TimeClock is compatible. System requirements for your version can be found in the user's guide available from the Help menu within your time clock program. If you're thinking about upgrading your time clock software with your current computer configuration, here's
Read More....
Comments

Converting Version 5 Data files

We've got a detailed time clock software upgrade guide that will walk you through the upgrade process from version 5. Usually, the Virtual TimeClock data converter utility will automatically find your version 5 data file. However, you may want to take this upgrade opportunity to move your employee time clock software to a different computer, or maybe migrate from a stand alone time clock to networked
Read More....
Comments

Free Time Clock Software Upgrades

All new Virtual TimeClock licenses come with 30 days of priority technical support and free upgrades built right in. But if you want the freedom to be able to talk to a technical support specialist whenever you need to and have free access to the latest and best version of Virtual TimeClock, then you'll want to enroll in our time clock software Maintenance & Support program.Program BenefitsAll
Read More....
Comments

Upgrading from a Single Computer to Network Time Clock

Business growth is usually a good thing, and it's nice to have a time and attendance system that can expand with your business. If you're using the Basic or Pro Edition of Virtual TimeClock, then you already know it's designed to provide a great single computer time clock. The Network Edition allows you to deploy network time clock stations at strategic locations within your organization, or even turn
Read More....
Comments

Which Edition of Virtual TimeClock Are You Using?

We've had a lot of customers excited about our new time clock software release. But before you get started following the upgrade instructions, it's important to know which version of Virtual TimeClock '09 you currently have. Here's how you can tell:Mac - From the Virtual TimeClock menu, choose About Virtual Timeclock.Win - From the Help menu, choose About Virtual TimeClock.You'll either be running
Read More....
Comments

Virtual TimeClock '10 Has Arrived

The newest version of our time clock software has been released and it's even better than I imagined. Several new features will bring you an immediate reduction in your payroll costs, like the new worker break and lunch tracking functions that ensure you're only paying employees for time actually worked.Check out all the new features in the Virtual TimeClock '10 release notes. Detailed upgrade instructions
Read More....
Comments

Twelve Reasons to Upgrade to Virtual TimeClock '09

I've answered a lot of support questions over the years, and received a lot of requests from users on how to improve Virtual TimeClock. I'm amazed by how many of those requests are addressed with the latest release of our time clock software. In the spirit of the 12 days of Christmas, here are 12 reasons to upgrade to Virtual TimeClock '09:Run the TimeClock Server as a background process.Assign overtime
Read More....
Comments

Moving and Upgrading Your TimeClock Server

We have easy to follow instructions for upgrading your time clock software from any prior version of Virtual TimeClock. However, if you're planning on moving your version 5 TimeClock Server to a new server computer at the same time, you'll need to know where your version 5 data file is located.Documents>Virtual TimeClock User Data>'Your Company Name' folder>'Your Company name'.vtcJust copy the .vtc
Read More....
Comments

Upgrading Your Time Clock Software

We have detailed instructions for upgrading any prior release of your time and attendance software to Virtual TimeClock '09 Release 3 on our website. There are 2 sets of instructions, so make sure you follow the correct guidelines based on which version of Virtual TimeClock you're currently using. If you're not sure which version you're using, it's easy to check:Mac - From the Virtual TimeClock menu,
Read More....
Comments

Virtual TimeClock Firewall Exception

When you upgrade your time clock software, you may need to add a new exception to your Windows firewall to allow the time clock clients to communicate with the new background service.Instructions for adding an exception to your Windows firewall for XP and Vista can be found under our FAQs.Jeff MorrowRedcort Software
Read More....
Comments
See Older Posts...