• Why are totals missing from my timecard report?
    When timecards are missing some or all of the daily totals, it's almost always due to the payroll period being closed before all of the entries have been made for the period. When a period is closed, the program calculates and saves the totals based on the current payroll settings so any additional entries are then left untotaled.

    Fortunately, it's easy to reopen a closed payroll period:
    1. From the Tools menu, choose Payroll Period.
    2. In the Current Period section, set the start and end dates for the payroll period you want to open.
    3. Click the Save button.

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