Virtual TimeClock Frequently Asked Questions

• Installation & Setup of Virtual TimeClock Software
• How do I customize my employee time clock display?
• Where do I enter worker leave awards?
• How do I setup a Display Group?
• How do I move Virtual TimeClock to another computer?
• Does Virtual TimeClock work with biometric devices or bar code readers?
• Will Virtual TimeClock run in a Terminal Services environment?
• What are the system requirements for Virtual TimeClock?
• Upgrading Virtual TimeClock Software
• What does it cost to upgrade to the latest Virtual TimeClock release?
• How do I upgrade to the latest Virtual TimeClock software release?
• Networking Virtual TimeClock
• Why can't my TimeClock Client connect to the Virtual TimeClock Server?
• Can I use Virtual TimeClock connecting from more than one location over the Internet?
• How do I set my Windows Firewall to allow the TimeClock Server service to communicate on my network?
• Licensing Virtual TimeClock
• When my free time clock software evaluation ends and I purchase a license key, will I lose my existing time clock data?
• What do I do if my license key activation fails?
• Why am I getting an 'Out of licenses' error on a client TimeClock?
• What if I've lost or misplaced my software license keys?
• Why does Virtual TimeClock tell me that my Maintenance & Support has expired or I am not enrolled when I attempt to upgrade?
• Virtual TimeClock Program Behavior
• What do I need to do to get time cards at the end of a payroll period?
• Can a time card entry be modified after the payroll period has already been closed?
• What is the difference between a task and an out status memo?
• Can overtime settings be different for each employee?
• What if I don’t remember my Administrator level password?
• Can Virtual TimeClock automatically deduct a lunch break on an employee time card so workers do not have to clock out?
• Can Virtual TimeClock export timecard data to my payroll software?
• Can Virtual TimeClock keep track of time spent on different jobs?
• How do I backup my timecard data?
• How do I reopen a closed payroll period?
• How do I keep employees from buddy punching?
• Virtual TimeClock Reports
• Why does weekly overtime seem incorrect when the worker used paid leave time during the same week?
• Why doesn't my timecard report seem to total hours correctly after turning on quarter hour rounding?
• Why do employee timecards keep showing an old payroll period and not the current one?
• Why do my YTD leave totals appear incorrect on the Accrued and Used Leave report?
• Why are totals missing from my timecard report?
• Other Questions About Virtual TimeClock
• Does Virtual TimeClock calculate payroll taxes and Social Security deductions?
• How do I request a new feature?
• How do seasonal time changes impact my Virtual TimeClock software?