Virtual TimeClock Frequently Asked Questions
- Installation & Setup of Virtual TimeClock Software
- How do I customize my employee time clock display?
- Where do I enter worker leave awards?
- How do I setup a Display Group?
- How do I move Virtual TimeClock to another computer?
- Does Virtual TimeClock work with biometric devices or bar code readers?
- Will Virtual TimeClock run in a Terminal Services environment?
- What are the system requirements for Virtual TimeClock?
- Upgrading Virtual TimeClock Software
- What does it cost to upgrade to the latest Virtual TimeClock release?
- How do I upgrade to the latest Virtual TimeClock software release?
- Networking Virtual TimeClock
- Why can't my TimeClock Client connect to the Virtual TimeClock Server?
- Can I use Virtual TimeClock connecting from more than one location over the Internet?
- How do I set my Windows Firewall to allow the TimeClock Server service to communicate on my network?
- Licensing Virtual TimeClock
- When my free time clock software evaluation ends and I purchase a license key, will I lose my existing time clock data?
- What do I do if my license key activation fails?
- Why am I getting an 'Out of licenses' error on a client TimeClock?
- What if I've lost or misplaced my software license keys?
- Why does Virtual TimeClock tell me that my Maintenance & Support has expired or I am not enrolled when I attempt to upgrade?
- Virtual TimeClock Program Behavior
- What do I need to do to get time cards at the end of a payroll period?
- Can a time card entry be modified after the payroll period has already been closed?
- What is the difference between a task and an out status memo?
- Can overtime settings be different for each employee?
- What if I don’t remember my Administrator level password?
- Can Virtual TimeClock automatically deduct a lunch break on an employee time card so workers do not have to clock out?
- Can Virtual TimeClock export timecard data to my payroll software?
- Can Virtual TimeClock keep track of time spent on different jobs?
- How do I backup my timecard data?
- How do I reopen a closed payroll period?
- How do I keep employees from buddy punching?
- Virtual TimeClock Reports
- Why does weekly overtime seem incorrect when the worker used paid leave time during the same week?
- Why doesn't my timecard report seem to total hours correctly after turning on quarter hour rounding?
- Why do employee timecards keep showing an old payroll period and not the current one?
- Why do my YTD leave totals appear incorrect on the Accrued and Used Leave report?
- Why are totals missing from my timecard report?
- Other Questions About Virtual TimeClock
- Does Virtual TimeClock calculate payroll taxes and Social Security deductions?
- How do I request a new feature?
- How do seasonal time changes impact my Virtual TimeClock software?