Why Refunds Are Rare
Wouldn't it be wonderful if we could take home all of our purchases and try them out before deciding if we wanted to pay for and keep them? That's exactly what we do for you with our free trial software downloads.All of the software programs available on our web site are fully functional for a generous evaluation period without any commitment or obligation from you. We want you to install our software and see how easy it is to setup and use. We very rarely get refund requests because you only pay for our software after you've made certain it meets your needs and works well for you.
Why Refunds Are Awkward
Since software is not a tangible good, it cannot be physically returned once it is opened and installed. Electronic distribution of software makes this situation even more awkward. This is why most software publishers, including Redcort Software, are unable to accept general software returns once a software license is purchased and issued to the customer.Our Guarantee
Even with free software downloads and free trial periods, potential new customers need to know that we stand behind the software we publish. For this reason we offer a no nonsense, 30 day money back guarantee to you:If we cannot solve any technical challenges preventing you from effectively using our software within 30 days of your license purchase, we will refund 100% of your purchase price if you choose to discontinue using our software.
Refund Requests
If circumstances occur where you'd like us to consider a return and refund, please complete and submit to us a signed Declaration of Software Removal & License Destruction form.Refund Requests
If you have any questions about our refund policy or the practices of Redcort Software, please contact us here.Last Updated: September 2009