You probably know what the Pareto principle is, although you may not know it by that name. It’s more commonly referred to as the ’80-20 rule’. It’s named after an Italian economist who at the beginning of the twentieth century observed that 80% of the land in Italy was owned by 20% of the population. He applied his observation at home and discovered that 20% of the pea pods in his garden contained

In these challenging economic times, businesses are working very hard to maintain profitability. Our customers tell us that controlling labor costs is a top priority today. Virtual TimeClock '10 builds on the strengths of past versions with useful new cost control features.Most significantly, the new release enables employers to easily track paid and unpaid breaks and lunches, as well as manage unpaid

Last month's release of Virtual TimeClock '09 Release 3 contained over a dozen enhancements to timecard reports. The  new 3.1 release addresses two reporting issues that have arisen as a result of the Release 3 changes. Release 3.1 is an important time clock software update that ensures timecard entries for future payroll periods are reliably totaled and included in timecard reports.The Virtual

Virtual TimeClock '09 Release 3 was made available today. The new release provides an often requested new feature: adding notes to timecard entries. Timecard notes can be used to note jobs or project tracking details, report mileage, tips, bonuses, or commissions right on the employee timecard. Employees can add a timecard note to explain a late arrival or early departure right when the event occurs.Virtual

I was recently challenged to describe our business for a possible feature in a prominent magazine. They’re looking for what makes us unique and different, and why. They call this a ‘pitch’, which basically means you’re trying to persuade someone to buy or accept something.This started a period of introspection. Software companies are a dime a dozen, so what makes us so special? Simply saying

What Virtual TimeClock and working for Redcort Software has taught me:Computers aren’t that scary - Especially when you’ve got great people to support you.Coming to work for a software company, I had created a list in my mind for who I was expected to be. Right at the top was a need to be fully computer literate – which I was not. I knew my way around a computer in the general sense, I could

I'd like to introduce Maggie Hofer, our newest Customer Service Specialist at Redcort Software. She's a fantastic people person who loves to help others. When I asked Maggie to introduce herself, she said:Hello hello! I’m excited to learn everything I can in order to provide the best experience for every customer. My hobbies include art, singing, humming, and whistling - as well as reading and sleeping

The latest Apple TV ad entitled "Customer Care" was especially interesting to me in light of our recent addition of a customer care position and the retirement of our auto-attendant.I'm grateful our company understands that we don't just publish time clock software. We really do see ourselves as helping businesses in the vital task of managing their employee time and attendance. Software, like hardware

We love automation at Redcort Software. As a case in point, take a look at our time and attendance software. It takes that old mechanical employee time clock and replaces it with an automated time management system. Timecard reports are automatically calculated and totaled instantly. Overtime calculations are always accurate on every timecard. But automation isn't so helpful in every facet of life

The public face (and voice) of Redcort Software has been predominately, though unintentionally, masculine. Our newest addition to the family is changing all that in a delightful way. On June 1 Jessie Wilson came to work for us with the mandate to focus exclusively on serving the needs of our customers. Jessie is a perfect fit in the customer care role. She's smart, spunky and takes genuine personal

We had several strategic meetings when Virtual TimeClock Pro was first approaching release in 2000. The question was what to do with with the original edition of Virtual TimeClock that had been so popular for over a decade? We decided to re brand the original (less featured) software as our 'Virtual TimeClock Standard Edition'. As a simple time clock software at a low price, it recorded employee hours

Do you remember that childhood trip to Disneyland? You know the one, long hours sitting in the backseat of your parent’s car. You’re hungry, tired, and your little your sister keeps crossing the invisible boundary onto your side of the seat.Back before the iPod, portable DVD players, and Game Boy Advance (the Atari 2600 wasn’t exactly mobile), we traveled the country in the backs of our parent’s

Everyone at Redcort Software is relaxing a little more these days. When we shipped Virtual TimeClock '09 Release 2 on April 8, we all began to believe that we had successfully pulled back from the brink. Some back story (over a couple of posts) will help you to appreciate the journey. As far back as 2003, we knew we had to stop the insanity of our engineering cycle. Like every other software publisher,

"Time, why you punish me? Like a wave bashing into the shore You wash away my dreams."-- Hootie and the Blowfish. On February 12 we released a major upgrade to our time clock software, christening it Virtual TimeClock '09. This release was by far our most significant upgrade since shipping the original Professional Edition of Virtual TimeClock back in the fall of 2000. It seems strangely fitting for