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Technical Support Blog

  1. Time Clock User Maintenance

     
     
    Do you have employees that no longer work for your company or organization but their names still show on the in/out board list? Or perhaps you have seasonal employees who are returning to work after an absence and need to...
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  2. Tracking Unpaid Absences

     
     
    Have you ever looked at an employee timecard and only seen punch times for Monday, Tuesday, Thursday, and Friday? You may wonder what happened to Wednesday. Did the employee forget to clock in? Were they working offsite without time clock...
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  3. Feature Highlight: Job Tracking

     
     
    Calculating hours, totaling time, and tracking employee attendance are all functions of a good time clock software program. But the best time and attendance systems go way beyond simple time tracking for payroll purposes by adding more advanced features like...
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  4. Other Connection Issues

     
     
    Network Edition users may experience some time clock issues that are unrelated to their current network configuration. Virtual TimeClock will always provide a clear message telling you exactly what the issue is. Here are the most common non-networking connection issues.read more
  5. When Remote Clients Can't Connect

     
     
    Many of us like to solve our own problems. If something's not working correctly, we dive right in and fix it ourselves. We encourage this same approach with Virtual TimeClock. When troubleshooting remote client connections, start with the read more
  6. When Local Clients Can't Connect

     
     
    Have you ever felt that if you had just a little more knowledge about a subject you'd be more self-sufficient? For example, computer networking can be intimidating for some people, but with a little knowledge about how computers communicate with...
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  7. How Is Time Converted?

     
     
    Virtual TimeClock offers a lot of flexibility when it comes to employee timecards. You can decide what options to include on each report and how hours and overtime are sorted. You can even display total hours worked as decimal hours...
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  8. Dynamic DNS

     
     
    If you're wanting to connect to your Virtual TimeClock Server over the Internet but your Internet Service Provider (ISP) gave you a monthly quote for a static public IP address that doesn't make it financially feasible, you may want to...
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  9. Payroll Approval

     
     
    Do you know the fastest way to prepare employee hours for payroll processing? New Virtual TimeClock users (and sometimes those who have been using the time clock software for awhile) are often unsure what to do when the pay cycle...
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  10. Electronic Timecard Approval

     
     
    Electronic timecard approval allows hourly workers to approve their hours worked, salaried workers to approve their paid leave hours, and managers to approve timecards for hourly and salaried workers within their group. Approval is an indication of acceptance that the...
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  11. Unauthorized Time Clock Login

     
     
    One of the new security features built into Virtual TimeClock 15 is the TLS networking encryption that allows Virtual TimeClock Clients and the Virtual TimeClock Server to communicate without fear of your time clock data being intercepted. Another new security...
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  12. Port Forwarding Tips

     
     
    Port forwarding is one way that remote Virtual TimeClock Client computers can connect to a Virtual TimeClock Server computer on a different local area network. The port forward is configured in the router and/or modem at the location of the...
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  13. Windows Static IP Address

     
     
    An IP address (Internet Protocol address) allows your computer to connect to the Internet and communicate with other devices on the network. An IP address consists of a series of numbers (ex: 192.168.1.1). Most routers assign dynamic IP addresses by...
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  14. QuickBooks Integration Tips

     
     
    Virtual TimeClock supports an easy-to-use interface that exports a specially formatted time clock file for QuickBooks for Windows that makes your payroll process easier, more accurate, and less time consuming. This file contains employee names and payroll items that allow...
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  15. Are Your Shift Rules Failing?

     
     
    Whether you're using shifts to control excess employee overtime, track employee tardies, or automatically clock out employees who forget to punch out on their own, if your shift restrictions don't appear to be working, then there are some simple troubleshooting...
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  16. Setting Up Shifts

     
     
    Shifts are clock in and clock out rules that help you control unnecessary overtime because you can set what happens when employees punch in or out outside of their scheduled work hours. Shifts can also be used to track employee...
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  17. Entering Paid Holidays

     
     
    Since we're in the midst of the holiday season, it seems like a good time to review how to add paid holidays to your employee timecards. Virtual TimeClock can keep track of the accrual, use, and carryover of all paid...
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  18. ​Setting Up Leave Tracking

     
     

    Virtual TimeClock is a full featured time and attendance program. Not only does it accurately and impartially record every employee punch in and out, but it makes it easy to track all employee time off, whether it's paid or unpaid....
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