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Technical Support Blog

Time Clock Backup Options

 
 
Data backup is an integral part of any sound business plan. Some would argue that having a reliable data backup is the most important thing for keeping your business running smoothly and efficiently. We've heard lots of horror stories about...
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Monitor Early Lunch Returns

 
 

Here's an easy way to monitor if employees are returning early from their mandatory meal breaks. If you're already using auto time deductions to automatically deduct meal breaks, then you're already covered. If you want employees to punch out for...
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Router Access Control

 
 
If you use Virtual TimeClock Network Edition at multiple locations across the Internet without a VPN (Virtual Private Network), you may want to consider setting up some extra security measures. By using the access control feature built into your router...
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Approving Timecards

 
 
There are about as many ways to approve employee timecards as there are different businesses needing to track employee hours. You may even use different methods for approving timecards across your business. However, here are several tried and true methods...
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Managing Activities

 
 
One of the popular advanced features of Virtual TimeClock is the ability to track time against different activities. You can define activities in any way that makes the most sense for the workflow of your business. We often see activities...
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Tracking Missed Shifts

 
 
Virtual TimeClock has a built-in leave accrual system that makes it super easy to keep track of accrued and used leave. This tends to be used most often for keeping track of paid time off like vacation, sick time, holidays,...
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Entry Notes vs. Messaging

 
 
We often get asked about the difference between timecard entry notes and messaging. So here are some reasons why you might choose to use one over the other. Entry notes allow you to attach a note to a specific punch...
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Hidden Administrator Account

 
 
Every once in awhile we'll come across a Windows user that is having trouble installing or uninstalling Virtual TimeClock. They'll be logged in as an administrative user, but still be denied access to delete or replace certain files or folders....
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When .pkg Files Fail to Open on Mac

 
 
If you're prompted  to "choose an application" when trying to install .pkg or .mpkg files, then those types of files have probably become disassociated from the Installer app. This may prevent you from installing new or updated software on your...
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Do You Need a VPN?

 
 
If you have multiple business locations, or would like to access your time clock data from home or while traveling, you can easily connect to your TimeClock Server using the Internet. The most secure remote connection is achieved by using...
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Overriding Shift Restrictions

 
 
Virtual TimeClock has powerful clock in rules that allow you to control when employees can use the time clock. There are two ways to use these shift rules. The first way prevents employees from using the time clock until their...
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Checking Your Time Clock Version

 
 
If you need to reinstall Virtual TimeClock, you'll need to verify what version of the program you're licensed for. One way is to check the registration email we sent you when you purchased your software license. The second way is...
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Leave Accrual By Payroll Period

 
 
Leave benefits can be accrued in a number of different ways. Some businesses award leave benefits all at once, while others make employees earn the paid time off first. Virtual TimeClock allows you to accrue paid leave benefits as a...
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Moving Remote Clients

 
 
Before moving a time clock client to a different computer at your remote office, there are a couple of pieces of information you’ll need before uninstalling the time clock from the existing computer. First, verify if the client program is...
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Future Time Clock Entries

 
 
If you have an employee that insists they clocked in but at the end of their shift it shows them clocked out already, it's probably because they have a future entry. Most future entries are made by mistake and happen...
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Allow Users to Enter Time Off

 
 
Some businesses allow employees to add their own leave entries like vacation or sick time. Although this feature is turned off by default so only managers and time clock administrators can enter time off, it's easy to turn on by...
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14R1.1 Maintenance Update

 
 
We've posted a 14R1.1 maintenance update that fixes an issue that was causing shift clock in restrictions to use the actual time rather than the shift start time for early clock ins, and shift clock out restrictions to use the...
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Are You Missing Days?

 
 
If you run employee timecards and the days of the week seem to be missing, it's probably because you've enabled a new time setting for including hours worked past midnight with the prior day totals but you didn't adjust the...
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Is Your Time Clock Slowing Down?

 
 
There's a setting within Virtual TimeClock that causes the time to be polled from a random selection of government, military, and educational sources rather than a local computer clock. We've had some recent reports of time clocks running slow when...
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End of Period Procedures

 
 
Most businesses follow the following steps to prepare employee hours for payroll processing and start a new payroll period.

Step 1: Review Employee Timecards
The Timecard Detail report allows you to quickly review the total hours...
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