(559) 434-8544

Technical Support Blog

  1. Dynamic DNS

     
     
    If you're wanting to connect to your Virtual TimeClock Server over the Internet but your Internet Service Provider (ISP) gave you a monthly quote for a static public IP address that doesn't make it financially feasible, you may want to...
    read more
  2. Payroll Approval

     
     
    Do you know the fastest way to prepare employee hours for payroll processing? New Virtual TimeClock users (and sometimes those who have been using the time clock software for awhile) are often unsure what to do when the pay cycle...
    read more
  3. Electronic Timecard Approval

     
     
    Electronic timecard approval allows hourly workers to approve their hours worked, salaried workers to approve their paid leave hours, and managers to approve timecards for hourly and salaried workers within their group. Approval is an indication of acceptance that the...
    read more
  4. Unauthorized Time Clock Login

     
     
    One of the new security features built into Virtual TimeClock 15 is the TLS networking encryption that allows Virtual TimeClock Clients and the Virtual TimeClock Server to communicate without fear of your time clock data being intercepted. Another new security...
    read more
  5. Port Forwarding Tips

     
     
    Port forwarding is one way that remote Virtual TimeClock Client computers can connect to a Virtual TimeClock Server computer on a different local area network. The port forward is configured in the router and/or modem at the location of the...
    read more
  6. Windows Static IP Address

     
     
    An IP address (Internet Protocol address) allows your computer to connect to the Internet and communicate with other devices on the network. An IP address consists of a series of numbers (ex: 192.168.1.1). Most routers assign dynamic IP addresses by...
    read more
  7. QuickBooks Integration Tips

     
     
    Virtual TimeClock supports an easy-to-use interface that exports a specially formatted time clock file for QuickBooks for Windows that makes your payroll process easier, more accurate, and less time consuming. This file contains employee names and payroll items that allow...
    read more
  8. Are Your Shift Rules Failing?

     
     
    Whether you're using shifts to control excess employee overtime, track employee tardies, or automatically clock out employees who forget to punch out on their own, if your shift restrictions don't appear to be working, then there are some simple troubleshooting...
    read more
  9. Setting Up Shifts

     
     
    Shifts are clock in and clock out rules that help you control unnecessary overtime because you can set what happens when employees punch in or out outside of their scheduled work hours. Shifts can also be used to track employee...
    read more
  10. Entering Paid Holidays

     
     
    Since we're in the midst of the holiday season, it seems like a good time to review how to add paid holidays to your employee timecards. Virtual TimeClock can keep track of the accrual, use, and carryover of all paid...
    read more
  11. ​Setting Up Leave Tracking

     
     

    Virtual TimeClock is a full featured time and attendance program. Not only does it accurately and impartially record every employee punch in and out, but it makes it easy to track all employee time off, whether it's paid or unpaid....
    read more

  12. Global Weekly Overtime Settings

     
     
    There are a couple of settings within your time clock software that can affect how employee weekly overtime totals are calculated. Both of these settings are global, meaning they impact all of your employee time sheets that are subject to...
    read more
  13. Tracking Seasonal Employees

     
     
    This is the time of year when many retail stores and small businesses are looking for additional help around the holidays. Virtual TimeClock is a great tool for calculating time for seasonal and temporary employees. Here are some tips for...
    read more
  14. Changing Time Clock Interfaces

     
     
    Your Virtual TimeClock has different screens available for the users to see and interact with when the program first starts. These screens are called interfaces. The Virtual TimeClock has five different interface options. The choice of which interface to use...
    read more
  15. Feature Highlight: In/Out Board

     
     
    Tracking employee time and attendance is just a part of complete workforce management. Sometimes, time keeping, vacation tracking, and employee benefits are all maintained under different systems; sometimes they're all together. It's great if you can implement business software that...
    read more
  16. Viewing Leave Balances

     
     
    This is the time of year when employees are scrambling to take some well deserved vacation time. For some, there are limits to how much unused leave can be carried into the next benefit year so they're eager to use...
    read more
  17. Editing Missed Punches

     
     
    It's obvious to tell when employees forget to clock out at the end of their work day because Virtual TimeClock will record the punches as an overnight entry. The time clock software will automatically split the entry, which will show...
    read more
  18. Multiple Payroll Periods

     
     
    We occasionally run across companies or organizations that pay different groups of employees according to a different payroll schedule. For example, a school may pay office staff twice a month and custodial staff every week. The payroll settings within Virtual...
    read more
  19. Exporting Time Clock Logs

     
     
    Virtual TimeClock has built-in logging capabilities that makes it easy to check for program errors, the status of scheduled time clock data backups, and changes to time clock data. Use the audit logs to view modifications to timecards, when manual...
    read more