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Technical Support Blog

  1. Windows Static IP Address

     
     
    An IP address (Internet Protocol address) allows your computer to connect to the Internet and communicate with other devices on the network. An IP address consists of a series of numbers (ex: 192.168.1.1). Most routers assign dynamic IP addresses by...
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  2. QuickBooks Integration Tips

     
     
    Virtual TimeClock supports an easy-to-use interface that exports a specially formatted time clock file for QuickBooks for Windows that makes your payroll process easier, more accurate, and less time consuming. This file contains employee names and payroll items that allow...
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  3. Are Your Shift Rules Failing?

     
     
    Whether you're using shifts to control excess employee overtime, track employee tardies, or automatically clock out employees who forget to punch out on their own, if your shift restrictions don't appear to be working, then there are some simple troubleshooting...
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  4. Setting Up Shifts

     
     
    Shifts are clock in and clock out rules that help you control unnecessary overtime because you can set what happens when employees punch in or out outside of their scheduled work hours. Shifts can also be used to track employee...
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  5. Entering Paid Holidays

     
     
    Since we're in the midst of the holiday season, it seems like a good time to review how to add paid holidays to your employee timecards. Virtual TimeClock can keep track of the accrual, use, and carryover of all paid...
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  6. ​Setting Up Leave Tracking

     
     

    Virtual TimeClock is a full featured time and attendance program. Not only does it accurately and impartially record every employee punch in and out, but it makes it easy to track all employee time off, whether it's paid or unpaid....
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  7. Global Weekly Overtime Settings

     
     
    There are a couple of settings within your time clock software that can affect how employee weekly overtime totals are calculated. Both of these settings are global, meaning they impact all of your employee time sheets that are subject to...
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  8. Tracking Seasonal Employees

     
     
    This is the time of year when many retail stores and small businesses are looking for additional help around the holidays. Virtual TimeClock is a great tool for calculating time for seasonal and temporary employees. Here are some tips for...
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  9. Changing Time Clock Interfaces

     
     
    Your Virtual TimeClock has different screens available for the users to see and interact with when the program first starts. These screens are called interfaces. The Virtual TimeClock has five different interface options. The choice of which interface to use...
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  10. Feature Highlight: In/Out Board

     
     
    Tracking employee time and attendance is just a part of complete workforce management. Sometimes, time keeping, vacation tracking, and employee benefits are all maintained under different systems; sometimes they're all together. It's great if you can implement business software that...
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  11. Viewing Leave Balances

     
     
    This is the time of year when employees are scrambling to take some well deserved vacation time. For some, there are limits to how much unused leave can be carried into the next benefit year so they're eager to use...
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  12. Editing Missed Punches

     
     
    It's obvious to tell when employees forget to clock out at the end of their work day because Virtual TimeClock will record the punches as an overnight entry. The time clock software will automatically split the entry, which will show...
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  13. Multiple Payroll Periods

     
     
    We occasionally run across companies or organizations that pay different groups of employees according to a different payroll schedule. For example, a school may pay office staff twice a month and custodial staff every week. The payroll settings within Virtual...
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  14. Exporting Time Clock Logs

     
     
    Virtual TimeClock has built-in logging capabilities that makes it easy to check for program errors, the status of scheduled time clock data backups, and changes to time clock data. Use the audit logs to view modifications to timecards, when manual...
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  15. Assigning User Permissions

     
     
    Time clock users can be assigned to one of three different access levels.

    Time clock administrators are at the top of the tier and have unlimited access to everything within the time clock. Program administrators are assigned...
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  16. Verifying Timecards

     
     
    When a time clock administrator or manager is ready to review employee timecards they can simply go to the File menu, choose Turn Administration On, select their name from the popup menu, and enter their password.

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  17. Manager Restrictions

     
     
    Some time clock administrators like to give managers the ability to edit timecards for employees within their Display Group, but not allow the managers to edit their own punch times. They're looking for the same level of accountability that they...
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  18. Time Clock Backup Options

     
     
    Data backup is an integral part of any sound business plan. Some would argue that having a reliable data backup is the most important thing for keeping your business running smoothly and efficiently. We've heard lots of horror stories about...
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  19. Monitor Early Lunch Returns

     
     
    Here's an easy way to monitor if employees are returning early from their mandatory meal breaks. If you're already using auto time deductions to automatically deduct meal breaks, then you're already covered. If you want employees to punch out for...
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  20. Router Access Control

     
     
    If you use Virtual TimeClock Network Edition at multiple locations across the Internet without a VPN (Virtual Private Network), you may want to consider setting up some extra security measures. By using the access control feature built into your router...
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  21. Approving Timecards

     
     
    There are about as many ways to approve employee timecards as there are different businesses needing to track employee hours. You may even use different methods for approving timecards across your business. However, here are several tried and true methods...
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  22. Managing Activities

     
     
    One of the popular advanced features of Virtual TimeClock is the ability to track time against different activities. You can define activities in any way that makes the most sense for the workflow of your business. We often see activities...
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